INDUSTRIAL RELATIONS AS A STRATEGY FOR ENHANCING ORGANIZATIONAL PERFORMANCE IN PEUGEOT AUTOMOBILE NIGERIA LIMITED

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ABSTRACT

The study emphasizes on the success and effectiveness of industrial relations towards enhancing organization performance and productivity in Peugeot Automobile Nigeria Limited (PAN). The aim of this project is to analyze the effectiveness of industrial relations in minimizing industrial conflict and promoting industrial harmony in the organization. Hence, the project attempts to highlight those factors that are paramount to achieving effectiveness and productivity through effective industrial relations system, in order to obtain the necessary data in the study, both primary and secondary sources were obtained and used in the research. Mean score were used for presentation and analysis of data. In the course of the study, it was discovered that organizations which maintain cordial management of labour relations cerates industrial harmony which forms effective production management system. However, it is strongly recommended that management should constantly review the industrial relations system with a view to enhancing organizational performance, productivity and maintain high morals in the workplace. So also, workers concerned should be adequately informed through interactive sessions about the organization objectives, vision, mission and goals.

TABLE OF CONTENTS

Title page

Declaration

Approval page

Dedication

Acknowledgement

Abstract

Table of Contents

CHAPTER ONE

INTRODUCTION

1.1Background of the Study

1.2Statement of the Problem

1.3Objectives of the study

1.4Significance of the study

1.5Research Questions

1.6Scope of the Study

1.7Limitation of the Study

1.8History of Nigeria Peugeot Automobile Limited

CHAPTER TWO

LITERATURE REVIEW

2.1Introduction

2.2What is industrial relation

2.3Industrial relations and productivity in PAN

2.4Emergence of industrial relations

2.5Industrial relation in PAN

2.6Relationship between industrial relations and organization

2.7Workers and employers in an organization

2.8Workers objectives

2.9Employers objectives

2.10Trade unionism and industrial relation

2.11Industrial relation and production

CHAPTER THREE

RESEARCH METHODOLOGY

3.1Introduction

3.2Research design

3.3Area of the study

3.4Population of the study

3.5Sample and sampling technique

3.6Instrument of data collection

3.7Validity of the instrument

3.8Reliability of the instrument

3.9Methods of data collection

3.10Methods of data analysis

CHAPTER FOUR

PRESENTATION AND ANALYSIS OF DATA

4.1Introduction

4.2Characteristics of the respondents

4.3Presentation of analysis of data

4.4Summary of findings

4.5Discussion of findings

CHAPTER FIVE

5.1Summary

5.2Conclusion

5.3Recommendations

References

Appendix

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INDUSTRIAL RELATIONS AS A STRATEGY FOR ENHANCING ORGANIZATIONAL PERFORMANCE IN PEUGEOT AUTOMOBILE NIGERIA LIMITED

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