ABSTRACT The purpose of the study will be to find out the factors influencing employee performance in Ugandan hotels. The overall objective is to identify the factors influencing the performance of employees. Data collection is done by the research from the available literature from the text books, journals, research reports and the internet. The finding of the study will show the nature of motivation that influences the employee in the hotel industry. It will establish the relationship that ...
TABLE OF CONTENTS DECLARATION APPROVAL DEDICATION ACKNOWLDGEMENT LIST OF ABBREVIATIONS ix ABSTRACT CHAPTER ONE INTRODUCTION 1.0 Introduction .1 .2 History of Lake Mburo Conservation Area (LMCA) 2 1.3 Problem statement 4 1 .3 The purpose of the study 4 1 .4 Specific objectives 5 1.5 Research questions 5 1.6 Scope of the study s 1.6.IGeographical scope s 1.6.2 Content scope s 1.6.3Time scope s 1.7 Significance of the Study 6 The study findings will be helpful to policy makers in the areas of il...
ABSTRACT The study established the relationship between employee remuneration and customer care in the selected Tour and travel companies in Kampala Uganda. Three specific objectives guided this study and these were i) to determine the respondents’ profile in terms of age, gender, level of education, marital status and experience; ii) to examine the level of employee remuneration in the selected Tour and travel companies in Kampala Uganda; (iii) to investigate the level of customer care in ...
ABSTRACT The purpose of the study was to assess the contributions of tour operators and management of seasonality in Mt. Elgon National Park, Eastern Uganda. The study was guided by specific objectives that were meant to find out the level of activities carried out by tour operators, how these activities influence management of tourism and how tour operators can help in improving management in Mt. Elgon National park in eastern Uganda. Regarding the literature review, in chapter Two, variable...
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATIONACKNOWLDGEMENTLIST OF ABBREVIATIONS ixABSTRACTCHAPTER ONEINTRODUCTION1.0 Introduction.1 .2 History of Lake Mburo Conservation Area (LMCA) 21.3 Problem statement 41 .3 The purpose of the study 41 .4 Specific objectives 51.5 Research questions 5 1.6 Scope of the study s 1.6.IGeographical scope s 1.6.2 Content scope s 1.6.3Time scope s1.7 Significance of the Study 6The study findings will be helpful to policy makers in the areas of illegal hunting to...
TABLE OF CONTENTS Declaration .................................................................................................. .i Approval ...................................................................................................... ii Dedication ................................................................................................. .iii Acknowledgement ....................................................................................... .iv Table of Content ..............
Table of Contents Table of Contents ................................................................................................................ ii DECLARATION ................................................................................................................. v APPROVAL ....................................................................................................................... vi DEDICATION ...............................................•.......
TABLE OF CONTENTSDECLARATION ................................................................................................................. iAPPROVAL ....................................................................................................................... iiDEDICATION ................................................................................................................... iiiACKNOWNODGEMENT ...............................................................................
1.0 IntroductionThis chapter presents the background of the study. problem statement, purpose of the study, research objective. research problem and the significance of the study. I. l Background of the Study . Information communications Technology refers to the technologies that are used to collect, process. store. retrieve, disseminate and transmit information. This involves the use of electronic devices or application encompassing radio. television sets. cellular phones. comput...
CHAPTER ONE INTRODUCTION 1.1 Background of the study According to Balunywa (20 1 0), any set-vtce rendered to a customer is the one refen·ed to as customer care. Indeed so many scholars have attempted to described customer care but the gist of the whole concept of Service quality from such definition above is that any one in business must not only concentrate on the product he or she is offering, but must accompany it with great service to the targeted customers. Balunywa obset-ved that the ...
TABLE OF CONTENTSDECLARATIONAPPROVAL iiDEDICATIONACKNOWLEDGEMENT ivTABLE OF CONTENTS vLIST OF TABLESLIST OF FIGURESCHAPTER ONE 1INTRODUCATION 11.0 Introduction 11.1 Background of the study 11.3 Purpose of the Study 51 .4 Research Objectives 51.5 Research Questions 51.6 Scope of the study 51.6.2 Geographic scope 61.6.3 Time scope 61.7 Significance of the study 61.8 The structure of the report 6CHAPTER TWO 7LITERATURE REVIEW 72.0 Introduction 72.1 The concept of Advertisement 72.2 The forms of ...
TABLE OF CONTENTSDECLARATION ........................................................................................ iAPPROVAL. ............................................................................................ iiDEDICATION ........................................................................................... iiiACKNOWLEDGMENT ............................................................................... ivTABLE OF CONTENTS .......................................................
ABSTRACT The study examined the effective communication and management in hospitality establishments basing on the Lake View Regency Hotel and Mbarara University Inn, all located in western Uganda as a case study. The research was guided by three major objectives with intensions of establishing how the top management of the two hospitality establishments coordinates with other levels of administration in regard to communication, examine the efficiency of the communication systems at the two h...
ABSTRACT This study was done on the “impacts of local communities on tourism development in Uganda using a case study of Queen Elizabeth National Park.” The main objective of the study was is to analyze impacts of local communities on tourism development in Uganda using a case study of Queen Elizabeth National Park. It was carried out under the Following specific objective: to establish eonununiI~ related tourism sector activities in around Queen Elizabeth National Park, to assess the imp...
TABLE OF CONTENTSDECLARATION ......................................................................................................................................... iAPPROVAL ................................................................................................................................................ iiDEDICATION ........................................................................................................................................... iiiACKNOWLEDGMENT .......