Research Papers/Topics in Business Administration

Effect of Customer Relationship Management on Organisational Performance

TABLE OF CONTENTS CHAPTER ONE: INTRODUCTION 1.1       Background of the Study 1.2       Statement of Problem 1.3       Objectives of the Study 1.4       Research Questions 1.5       Research Hypotheses 1.6       Significance of the Study 1.7       Scope of the Study 1.8       Operational Definition of Terms CHAPTER TWO: LITERATURE REVIEW 2.1       Conceptual Review 2.1.1    Concept of Customer Relationship Management 2.1.1.1 Types...

Assessment of Small-Scale Business on Poverty Reduction A Case Study of Selected Small-Scale Business in Ede North Local Government Area, Ede, Osun State

TABLE OF CONTENTS Cover page   ---------------------------------------------------------------------------------- Title…………………………………………………………………………………… i Declaration……………………………………………………………………………. ii Certification…………………………………………………………………………… iii Dedication…………………………………………………�...

Analysis of Environmental Factors Influencing the Performance of Small Business Enterprises in Abuja Municipal Area Council (AMAC)

ABSTRACT This research work analyzed the environmental factors influencing the performance of small business enterprises in Abuja Municipal Area Council (AMAC).  Available literatures and Empirical studies reported that small and medium scale businessesimpacted greatly to the development of the economy of Nigeria. Some selected small scaleenterprises from Abuja Municipal Area Council (AMAC) wasusedasastudyand questionnairewereadministered. The researcher used primary data gathered through ...

The Financial Management in Co-Operative Financing Agency (A Case Study of Kwara Co-Operative Financial Agency L.T.D Ilorin)

ABSTRACT Co-operative financing agency are not different from other types of business with respect to efficient management of their funds they are required to used funds very carefully and judiciously because their source of funds tend to be limited.           The peculiar limitation imposed by co-operative principle make it very difficult for co-operative to obtain sufficient funds from outside e.g. that interest payment must not exceed percentage.           As a catalyst ...

The Empirical Investigation of the Relationship Between the Agricultural Sector and the Industrial Sector as a Strategy for Economic Growth and Development in Nigerian. (A Case Study of Nige

PROPOSAL This project study the empirical investigation of the relationship between the Agricultural sector and the industrial sector as a strategy for economic Growth and development in Nigeria. The major objective and aims of this project work is to look at the effect of agricultural sector and the industrial sector in Nigeria. The data used in this project are mainly from primary survey data (by the use of questionnaire), personal interview with the respondents and secondary survey data. ...

The Effectiveness of Tax Administration in Nigeria (A Case Study of the Federal Boards of Inland Revenue Ilorin, Kwara State)

ABSTRACT The project title: effectiveness of tax administration in Nigeria  is meant to explain  in details the administration  and management of tax in Nigeria  fails means to enlighten and farouse consciousness on the students who intend going  into the profession on the challenges besetting effective administration   of tax in Nigeria  and practical way by which it can be combated. Chapter one  deals with the introduction  , statement  of the problem , scope and justification ...

Factors Influencing Consumer Online Shopping Behavior in Malaysia

This study looked at the variables affecting consumers' online shopping habits. The rapid increase in internet service usage has created a sizable market for online shoppers and sellers to purchase and sell goods and services. Online shopping has gained popularity as a means of conducting business. The popularity of internet purchasing has increased retailers' interest in concentrating on this market. This theoretical study aims to go back in time in the literature review to comprehend the...

Role of Public Relations on Organisational Growth and Developmental (A Case of Unilever Nigeria Plc)

TABLE OF CONTENT PAGE   TITLE PAGE ....................................................... CERTIFICATION .................................................. DEDICATION ACKNOWLEDGEMENT ABSTRACT TABLE OF CONTENT CHAPTER ONE 1.0​Introduction 1.1​Historical Background 1.2​Statement of Problem  1.3​Purpose of Study 1.4​Research Question 1.5​Statement of Hypothesis 1.6​Limitation of Study ​ 1.7​Scope of Study ​ 1.8​Definition of Terms . References .   CHAPTER TWO ​ LITE...

Utilisation Of Fiscal Resources In Health Sector In Somalia

ABSTRACT The study focused on utilization of fiscal resources in health sector in Somalia as the case study. The study objectively thought to; identity the forms fiscal resource utilization on health sector in Somalia, to establish whether normal procedures are used in fiscal resources utilization in the health sector in Somalia and to identify the challenges of fiscal resource utilization in the health sector in Somalia. The study adopted a descriptive research design. Descriptive was used b...

The Public Procurement Management Process And Service Delivery In Rwanda Parastatals

ABSTRACT The study established the relationship between the management of the key stages in the public procurement process and identified the problems in the process which hinder effective service delivery. The study was a descriptive design and both quantitative and qualitative research methods were used to the opinions of individuals and groups. The population of the study was 143 and this included directors of units, tender committee members, RPPA officials and official from auditor genera...

Supervision And Teacher Efficiecy In Selected Secondary Schools In Karamoja Sub-Region Uganda

ABSTRACT The purpose of this study was to determine if there was a significant relationship between the degree of supervision and the level of teacher efficiency in the selected area of study and approve and disapprove the theory on which the study was based, to validate knowledge. This study was guided by four objectives, to determine the profile of respondents in terms of age, gender, work experience, occupation and qualification, to determine the degree of supervision interms of administra...

Corporate Governance and Financial Performance of Selected Commercial Banks in Mogadishu Somalia

ABSTRACT The purpose of this study was to investigate the effect of corporate governance on financial performance of selected commercial banks in Mogadishu Somalia. It was guided by three objectives, that included i) to determine the effect of transparency on the financial performance in commercial banks Mogadishu Somalia; ii) to establish the effect of accountability on the financial performance in commercial banks Mogadishu Somalia; iii) to identify the effect of board composition on the fi...

Product Brands and Consumer Decision Making in the Purchase of Fast Moving Consumer Goods Among Kampala International University Students (A Case Study of Mukwano Cooking Oil)

ABSTRACT The purpose of this study was to explore the tendency of decision making by consumers while purchasing product brands when considering the importance of the brand name. The study was conducted among Kampala International University students. The main research objective was on how consumers’ choices are made in respect to available products as a result of the influence branding in fast moving consumer products. Branding of products by producers makes consumer decision and analysis a...

Career Plateauing and Employee Performance Among Middle Management Staff in the Kenya Power Company

ABSTRACT This study established the relationship between career plateauing and employee performance in Kenya Power Company in Kenya. The study was guided by five objectives, determine; profile of respondents, level of career plateauing, level of employee performance, whether there significant difference in level of career plateauing and employee performance of Kenya Power Company and whether there was significant relationship in the level of career plateauing and employee performance of Kenya...

Motivating Factors Underlying the Perfomance of Local Government Employees in North Eastern Uganda Case Study of Kotido District Local Government Kotido District

ABSTRACT The study looked at motivating factors underlying performance of local government employees taking into consideration Kotido District as a case study. The study also investigated the persistent cause of declining employee performance and high rate of turnover considering motivation as the key variable and performance as the dependant variable. The study was guided by the following key objectives: • Identifying motivating factors for Local Government employees in Kotido District. �...


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