Research Papers/Topics in Hospitality Management

Tour Guides Experiences With Tourists With Disabilities In Zimbabwe

ABSTRACT The market of tourists with disabilities is rapidly growing globally but little is known about tour guides experiences with people with disabilities. The group consists of a sizeable and escalating percentage of the travel market, implying that there is need for the tour guiding industry to have the capability to cater for them. The study aimed at identifying the experiences that tour guides had when guiding tourists with disabilities, the challenges that they faced and the concerns...