Abstract The Kenyan economy is becoming more and more open with international trading constantly increasing and as a result Kenyan firms become moreexposed to foreign exchange rate fluctuations. The relative price changes affect the firms’ competitive market position, leading to changes in cash flows and ultimately, in firms value. While it was observed that firms use a variety of instruments to manage financial risks, it was not clear whether the full potential of these instruments is bei...
Abstract While Savings and Credit Co-operative Societies (Saccos) are an autonomous Association of Persons united voluntarily to meet their economic and social needs, their performance has been affected by low capital base. Their capital base is low, thus limiting loanable funds to members. To cope with this problem, many Saccos have introduced Front Office Sacco Activity (FOSA), in order to strengthen their capital base and liquidity level. FOSAs offer simple banking services to members/cus...
Abstract For any economic development it is important to finance infrastructure such as water and sanitation. Water has historically been viewed as public good not as a market commodity and thus water utilities have not been able to generate sufficient internal revenue to ensure sustainable financial investment. There is a low level of investment in the sector by both public and private players especially in peri-urban areas in Kenya. Many people in these areas still do not have access to ba...
Abstract MPesa is a mobile phone based money transfer system in Kenya which grew at a blistering pace following its inception in 2007. Its adoption is country wide; both in the urban and rural areas. Mpesa enables the users to send money in electronic form, store money on a mobile phone in an electronic account and deposit or withdraw money in the form of hard currency at any of the Mpesa agents, pay bills and purchase goods and services. The purpose of the study was to identify socio-econom...
Abstract The study was conducted to establish the influence of strategic organization development strategies on the performance of not for profit organizations projects in Isiolo district. The study was developed from a problems facing sustainability of not for profit organization projects due to inadequate application of strategic methods of running their operations. As a result many projects after completion an handover fail to continue delivering the benefits they were intended to. The fi...
Abstract: Employee engagement is used to describe how emotionally invested and devoted individuals are to their jobs and their organizations. The major objective of this study was to evaluate employee engagement and organizational commitment of some selected branches of Commercial Bank of Ethiopia under the Dire Dawa district. This study used both primary data and secondary source of data. The primary data was collected from employees of commercial bank of Ethiopia. Multistage sampling techn...
Abstract: Tax payers’ satisfaction rises, so do the revenues available to fund public services, on the other hand the tax payers’ dissatisfaction would have a consequential effects on the revenue generation of the public activities. This study was conducted with the aim of identifying the determinants of taxpayers’ satisfaction with tax services in Harari revenue authority. The target population of the study is Harari regional state business owner tax payers which is 13,275 in December...
Abstract: The main objective of the study was to investigate the effect of credit management techniques and lending practices on financial performances of commercial banks operating in Bahir Dar City. To address the research objective, a total of 258 respondents who are working in areas of credit management and lending were purposively selected. This study used mixed research approach and explanatory research designs to establish relationships between credit management technique, lending pra...
Abstract: The main objective of this study was to examine the factors affecting operational performance of interest free banking services in Ethiopia: the case of commercial bank in Ethiopia, Haramaya branch. The study has employed descriptive research based on survey and the data are of cross sectional type. The study has used both primary and secondary data which are quantitative and qualitative in nature and have been collected through structured and semi structured questionnaire and inte...
Abstract: This thesis investigates the effect of quality of work life on employees’ performance in private and public-owned banks in Ethiopia. Quality of work life has the most dominant effect on employee performance and productivity by sustaining the well-being of workers, which in return maximizes efficiency. The main purpose of this study was to disclose the effect of quality work life on employee performance in the banking industry. The participants of the study were employees of publi...
Abstract: The main purpose of the study was to analysis the effect of job satisfaction on employee job performance in Haramaya University. Both primary and secondary sources of data were used and the primary data was gathered through questionnaire and interviews. Stratified sampling and random sampling was employed and data was collected from 189 respondents. Descriptive statistics tools such as frequency and percentage were used to analyze the collected data. Correlation and regression anal...
Abstract: The academic staff at Haramaya University College of Health and Medical Science, which is located inside Harari Regional State, is the subject of this study, which investigates the impact of training on performance. The major objective is to determine how training affects the performance of the academic staff at Haramaya University's college of health and medical sciences. The explanatory research methodology employing a survey was utilized in this study to enable the researcher to...
Abstract: The purpose of this study was to explore and describe the talent management practices, challenges, and prospects at public universities in Eastern Ethiopia. The study's design was mixed (exploratory and descriptive). Also, the research approach was mixed (quantitative and qualitative). Data was collected through a survey questionnaires and key informant interviews with active academic staff and Human Resource directors, respectively. According to the results of the descriptive stat...
Abstract: The purpose of the study is to examine the effect of perceived price fairness on customer satisfaction in the case of Adama Steel and Nail Factory. Data for the current study were collected from 400 customers; the unit of analysis of the current study was customers of the case company in Adama City. Descriptive statistics, correlation, and multiple linear regressions were used to analyze data. The study showed that there is a significant Pearson correlation between the variables in...
Abstract: The COVID-19 disaster generated a problematic phenomena for the banking industry since it severely limited employee-customer connections and relationships. The banking industry's major obligations are to comprehend changing client expectations and utilize the most recent information technology systems in order to provide high-quality services and compete more successfully. This study main goal is to investigate how, during the COVID 19 outbreak, service quality affects customer sat...