Bulk Sms Management System

Abstract

The use of uncensored customized sender IDs both numerical and alpha has been a big challenge to the Bulk SMS business since the year begun. This resulted into telecom companies blocking these bulk SMS companies from reaching their clients. For that matter, we embarked on this research using the following methods; one shot survey, questionnaires and interviews to find out whether this was a general challenge. We carried out our research on 50 people and 90% of our result confirmed our suspicion that indeed it was a general challenge. During our research, we approached MTN with a quest of finding out why they are blocking the bulk SMS companies and the response we got was that it was an initiative to protect their clients from being victims of misuse of customized sender ids. Also to promote their own bulk SMS packages but most of all to protect their clients from fraud. This being a locally identified problem, we came up with an initiative to limit the usage of customized alpha numeric sender id’s so as to identify any user who tries to misuse the SMS platforms hence allowing sending of bulk SMS directly to the respective recipients using the internet both reliable and liable

Table of Contents

Declaration.

Approval ii

Dedication iii

Acknowledgement iv

Abstract v

CHAPTER 1 1

1.0 General introduction 1

1.1 Background 1

1.2 Problem Statement 3

1.4 Objectives of the study 3

1.4.1 Main Objective 3

1.4.2 Specific objectives 3

1.4.3 Other objectives Error! Bookmark not defined.

1.5 Scope 3

1.5.1 Content scope 3

1.5.2 Geographical scope 4

1.5.3 Time scope 4

1.6 Significance of the study 5

CHAPTER 2 6

LITERATURE REVIEW 6

2.0 Introduction 6

2.1 Bulk SMS 6

2.2 Bulk SMS Management 7

1.3 SMS and mobile telecommunication networks 7

vi

CHAPTER3.8

METHODOLOGY 8

3.0 Introduction 8

3.1 Methods for data collection 8

3.2 One shot survey 8

3.3 Questionnaires 9

3.4 Interviews 9

CHAPTER 4 10

Systems requirements analysis and design 10

4.0 Introduction 10

4.1 Systems requirements analysis 10

4.2 Systems design 10

4.2.lData Flow Diagrams (DFD) 10

4.2.2 Data Dictionary 12

4.2.3Entity relational diagrams (ERD) 13

4.2.4 Systems Architecture (Diagram 3) 15

4.3 Programming languages, Operating system and sofiware’s required; 17

CHAPTER 5 18

System implementation, testing and validation 18

5.0 Introduction 18

5.1 System Validation and Testing 18

5.2 System Testing 18

5.3 Unit Testing 19

5.4 system Integration Testing 19

5.5 System Validation 19

VII

CHAPTER 6 .20

Discussion, Findings, Limitations, recommendations and conclusion 20

6.0 Introduction 20

6.1 Discussion 20

6.1.1 Functional requirements 20

6.1.2 Non-functional requirements 20

6.2 Findings 20

6.2.lThe Existing System study 21

6.2.2 Weakness of the Existing System 21

6.3 System Limitations 21

6.4 Recommendation 21

6.5 Conclusion 22

REFERENCES 23

APPENDICES 23

Appendix A 24

System Key(Data flow Diagram) 24

Appendix B 25

Questionnaire 25

Appendix C 28

System backend codes 28

Appendix C 30

Sign Up page 30

Home page 31

SMS sending page 32

Custoinised sender id requisition form 33

VIII

Phone book creation page.34

Edit user details page 35