The main purpose of the study was to evaluate the perception of the consumers of
electricity regarding the use of prepaid meter system in the Koforidua Municipality.
This study employed quantitative and descriptive research design to collect and
analyze data. The population for this study was individuals who consume electricity
in the Koforidua Municipality in the Eastern Region of Ghana. The population for the
study was two thousand six hundred (2600). The random (probability) sampling
technique was used to sample three hundred and thirty five electricity consumers
within the study area. The main instrument used for the study were structured
questionnaires. The study findings concluded that most of the respondents preferred
the prepayment metering system but they still used the old metering system due to the
disadvantages involved in the use of the prepayment metering system. The
respondents had a fair and poor opinion regarding the prepayment system. The ECG
did not do enough to educate consumers on the implementation of the prepayment
metering system. This has generated some misconception in the minds of the
consumers and has affected the adoption of the new metering system. The study
recommended that the Management of the Electricity Company of Ghana (ECG) and
Volta River Authority (VRA) should organise periodic education programmes
through the media platforms like the Television and Radio stations to inform and
educate the electricity consumers regarding the benefits of the prepayment meter
system in order to enhance its implementation in the Koforidua Municipality.
Library, E. & OFORIWAA, M (2021). CONSUMERS PERCEPTION OF PREPAID METER SYSTEM IN THE KOFORIDUA MUNICIPALITY. Afribary. Retrieved from https://afribary.com/works/consumers-perception-of-prepaid-meter-system-in-the-koforidua-municipality
Library, Eastern Network, and MARY OFORIWAA "CONSUMERS PERCEPTION OF PREPAID METER SYSTEM IN THE KOFORIDUA MUNICIPALITY" Afribary. Afribary, 29 Mar. 2021, https://afribary.com/works/consumers-perception-of-prepaid-meter-system-in-the-koforidua-municipality. Accessed 24 May. 2022.
Library, Eastern Network, and MARY OFORIWAA . "CONSUMERS PERCEPTION OF PREPAID METER SYSTEM IN THE KOFORIDUA MUNICIPALITY". Afribary, Afribary, 29 Mar. 2021. Web. 24 May. 2022. < https://afribary.com/works/consumers-perception-of-prepaid-meter-system-in-the-koforidua-municipality >.
Library, Eastern Network and OFORIWAA, MARY . "CONSUMERS PERCEPTION OF PREPAID METER SYSTEM IN THE KOFORIDUA MUNICIPALITY" Afribary (2021). Accessed May 24, 2022. https://afribary.com/works/consumers-perception-of-prepaid-meter-system-in-the-koforidua-municipality