ABSTRACT
This project is an attempt to examine the study of managing industrial disputes in higher institution with particular reference to Enugu state university of science and technology (ESUT) Enugu. And to suggest ways by which the management of higher institutions in Enugu State will follow to manage the disputes efficiently and effectively. Chapter one consists of the general introduction of the research topic, statement of the problems, objectives of the research topic, scope of the study significance of the study, research questions, and definition of terms. Chapter two is the review of related and relevant literature and is treated under such sub topics: as meaning of industrial dispute, meaning of industrial relations, types of dispute, effect of industrial disputes in institutions of higher learning, procedures for settling disputes, and factors responsible for industrial disputes in higher institutions. Chapter three deals with research methodology. It is treated under the following topics. Sources of data collection for the study, research population, sample and sampling techniques used instrument and method of data collection. Chapter four states the analysis, presentation and interpretation of data collected. Hence it was discovered that industrial dispute result in strikes and other industrial actions. That constant demand for improved welfare by workers and government’s refusal to meet these demands are some of the causes of the disputes; etc. some recommendations were made which if well implemented will reduce if not end the incessant industrial actions.
TABLE OF CONTENTS
Title Page ii
Approval Pageiii
Certification iv
Dedicationv
Acknowledgementvi
Abstractvii
Table of Contentsviii
List of Tablesix
CHAPTER ONE
INTRODUCTION
1.1Background of the Study1
1.2Statement of the Problem8
1.3Objectives of the Study11
1.4Research Questions12
1.5Significance of the Study13
1.6Scope of the Study15
1.7Limitations of the study15
1.8Definition of Terms.16
CHAPTER TWO:
LITERATURE REVIEW
2.1Meaning of Industrial Dispute17
2.2Meaning of Industrial Relations19
2.3Types of Dispute24
2.4Effect of Industrial Disputes in Institutions
of Higher Learning27
2.5Procedures for settling trade disputes29
2.6Factors responsible for industrial disputes in higher institutions of learning35
CHAPTER THREE:
RESEARCH METHODOLOGY
3.1Research Design 44
3.2Research Population45
3.3Sample Selection for the study 46
3.4Sampling Technique47
3.5Method of Data Collection 47
3.6Validity of Instrument 47
3.7Reliability of Instrument 47
3.8Method of Data Presentation and Analysis 48
CHAPTER FOUR:
DATA PRESENTATION AND ANALYSIS
4.1Data Presentation and Analysis 49
4.2Data Presentation 49
4.3Interpretation of Results 76
CHAPTER FIVE
SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSIONS
5.1 Summary of Findings81
5.2 conclusion84
5.3Recommendations86
Bibliography
Appendix
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