A CRITIQUE OF THE LEGAL AND INSTITUTIONAL FRAME WORK FOR CONSUMER PROTECTION IN UGANDA

76 PAGES (23267 WORDS) Law Report
Subscribe to access this work and thousands more

Table of Contents

l)LCLARATION ............................................................................................................................ ii

APPROVAL .................................................................................................................................. iii

DEDICATED TO .......................................................................................................................... iv

ACKNOWLEDGEMENT ........ . ...\·

 ................................................................................................................................. \'I

INTERVIEW GUIDE ...................................................................................................................... x

TABLE OF STATUTES ................................................................................................................. x

CHAPTER ONE ............................................................................................................................ l

INTRODUCCTION ......................................................................................................................... 1

I. Background of the Study ........................................................................................................... 1

1.2 Statement or the problem ........................................................................................................... 3

I  Purpose of the study .................................................................................................................. .4

I  Scope or the study ...................................................................................................................... --1

1.5 Objectives of the study ............................................................................................................. .4

1.6 Significance of the study ........................................................................................................... 5

1.7 Literature review ........................................................................................................................ 5

1.8 Methodology .................................................................................... . ................... 10

I.') Hypothesis ............................................................................................................................... 10

I. I I) Chapterisation ........................................................................................................................ 11

CHAPTER TWO ......................................................................................................................... 13

TIIE HISTORICAL EVOLUTION OF THE CONCEPT OF CONSUMER PROTECTION

....................................................................................................................................................... 13

2.0 Introduction .............................................................................................................................. 13

Emergence of the concept. ....................................................................................................... 14

The 12th and 13th centuries (The Feudal Era) ....................................................................... I 4

2.1.2 The 14th, 5th and 16th centuries (merchant capitalism) .............. .. .. ............ I (i

17th, 18th and 19th centuries...................... .. 18

2.2 Creations of consumer class and the evolution of consumer laws in Uganda ....................... 20

2.3 The 20th, 21st Century and today .............................................................................................. 23

2.4 The need for the protection of a consumer .............................................................................. 24

2 ~ The United Nations guidelines for consumer protection 1985 ................................................ 25

2.6 The model for consumer protection in Africa l 995 .......................................................... 26

2. 7 Conclusion ............................................................................................................................... 26

CHAPTER 3 ................................................................................................................................. 28

AN ANALYSIS OF THE LAWS RELATING TO CONSUMER PROTECTION IN UGANDA ...................................................................................................................................... 28

3.0 Introduction .............................................................................................................................. 28

3.2 Contracts Act 2010 and sale of goods Act CAP 82 ................................................................. 28

.1.:2. The weights and measures Act CAP 103 ............................................................................... 30

'··' h1od and drugs Act. CAP 278 ................................................................................................. 34

3.4 Exemption clauses and freedom to contract. ........................................................................... 35

_i,5 Pri,,it)· ol'contrnct .................................................................................................................... 39

3.6 Remedies .................................................................................................................................. 40

3.6.1 Criminal Remedies ............................................................................................................. ..40

3.6.2 Civil remedies ...................................................................................................................... .40

3.6.2.1 contract based remedies .................................................................................................... .41

3.6.2.2 Compensation ................................................................................................................... .4 I

3.Cd Tort based remedies ..................................................................... .

3.6.3.1 Negligence ........................................................................................................................ .42

3 6.3.2 Fraudulent misrepresentation. (Tort of deceit or fraud) ................................................... .45

3. 7 Conclusion .............................................................................................................................. .45

CHAPTER FOUR ...................................................................................................................... .46

INSTITUTIONAL FRAMEWORK FOR CONSUMER PROTECTION ............................ .46

4.0 lntroduction .............................................................................................................................. 46

4.1 Uganda National Bureau of Standards ................................................................................... .46

Uganda Revenue Authority ................................................................................................... .48

-L4 Government Chemist and analytical laboratory ..................................................................... .49

4.5 The National Drug Authority (AP 206) ................................................................................... 50

-L6 Public health department in the Kampala Capital City ........................................................... 52

4.8 Uganda Consumers Protection Association (UCPA) .............................................................. 54

-t.9 MediJ ....................................................................................................................................... 55

4. Conclusions ............................................................................................................................ 56

CHAPTER FIVE ......................................................................................................................... 56

SUMMARY OF THE MAIN FINDINGS, RECOMMENDATIONS AND CONCLUSIONS

········· ............................................................................................................................................ 57

SUMMARY of THE MAIN FINDINGS .............................................................................. 57

5. RECOMMENDATIONS ......................................................................................................... 58

5. 1.1 The need for a new consumer law ........................................................................................ 58

5.1.2 Reforms of the law ................................................................................... . . .. 59

5. l .2. l Doctrine or pri, ity ............................................................................................................. 59

5.1.2.2 Exemption/ exclusion clauses ............................................................................................ 59

5.1.3 Dispute settlement ................................................................................................................ 59

5.1.4 Remedies ............................................................................................................................... 60

5.1 A. I l111prison111en1. .............. (,()

'i.1.5 Inspectorates ......................................................................................................................... 60

'i.1.6 Role of government effort/policy ......................................................................................... 60

5.2 Conclusion ............................................................................................................................... 61

BIBLIOGRAPHY .......................................................................................................................... 6'.2

ARTICLES .................................................................................................................................... 63

APPENDIX i ................................................................................................................................ 64

APPENDIX 13 ................................................................................................................................ 65

Subscribe to access this work and thousands more
Overall Rating

0

5 Star
(0)
4 Star
(0)
3 Star
(0)
2 Star
(0)
1 Star
(0)
APA

Research, S. (2022). A CRITIQUE OF THE LEGAL AND INSTITUTIONAL FRAME WORK FOR CONSUMER PROTECTION IN UGANDA. Afribary. Retrieved from https://afribary.com/works/a-critiqt-e-of-the-legal-and-institutional-frame-work-for-consumer-protection-in-uganda

MLA 8th

Research, SSA "A CRITIQUE OF THE LEGAL AND INSTITUTIONAL FRAME WORK FOR CONSUMER PROTECTION IN UGANDA" Afribary. Afribary, 13 Aug. 2022, https://afribary.com/works/a-critiqt-e-of-the-legal-and-institutional-frame-work-for-consumer-protection-in-uganda. Accessed 06 Oct. 2022.

MLA7

Research, SSA . "A CRITIQUE OF THE LEGAL AND INSTITUTIONAL FRAME WORK FOR CONSUMER PROTECTION IN UGANDA". Afribary, Afribary, 13 Aug. 2022. Web. 06 Oct. 2022. < https://afribary.com/works/a-critiqt-e-of-the-legal-and-institutional-frame-work-for-consumer-protection-in-uganda >.

Chicago

Research, SSA . "A CRITIQUE OF THE LEGAL AND INSTITUTIONAL FRAME WORK FOR CONSUMER PROTECTION IN UGANDA" Afribary (2022). Accessed October 06, 2022. https://afribary.com/works/a-critiqt-e-of-the-legal-and-institutional-frame-work-for-consumer-protection-in-uganda