A Framework For E-learning System Utilization Analysis (Case Study of Kampala I14ternational University)

ABSTRACT The advancement in Information Technology has led to changes in teaching and learning processes of many educational institutions across the globe, which provides reliable, convenient and easily accessible environment which is conducive for learning. Considering the fact that, the Kampala International University E-Learning System is in its infant stage, it is necessary to come up with a robust strategy or fi-arnework that can be deployed to monitor user activities on the E-learning platform, for the purpose of continue improvement of the E-learning System, in order to enhanced user experience on the platform. It can also provide up to date information which can be useful to the University Management to make an effective and efficient decision which can transform teaching and learning processes positively in the University. In this study, the researcher used qualitative research design to study the flaws in the existing E-learning System utilization analysis in Kampala International University and descriptive design to determine the requirement or indicators needed for the development of a framework for utilization analysis of the University E-learning System, which was guided by well structured interview guard and survey questionnaire respectively. Data was collected from a sample size of 80 respondents, in which only 60 respondents returned the questionnaire, which was considered for data analysis. 4-point Likert scale was used to determine the perception of the respondents about the requirement for the utilization analysis of the university e learning system. The data collected was analyzed using Statistical Package for Social Science (SPSS 6.0). Furthermore, the findings from this study revealed that all the requirement are very important because it will provide the university management with basis to measure performance and ~‘ eakness of the e-learning systems, in order to improve the system where necessary and explore the full potentiality of c-learning system. In addition, a framework for c-learning system utilization analysis was developed, which was guided by the findings from the analysis of the requirement and face to face interview conducted as well as literatures reviewed. A prototype was developed to test the basic functionalities of the framework, using PHP, Mysql, CSS and HTML as tools and run on window 8 operating system.

TABLE OF CONTENT

DECLARATION ii

APPROVAL jjj

ACKNOWLEDGEMENT iv

LIST OF TABLES v

LIST OF FIGURES vi

TABLE OF CONTENT vii

ABSTRACT ix

CHAPTER ONE 1

INTRODUCTiON 1

1.0 Background of the Study 1

1.1 Problem Statement 4

1.2 Main Objective 6

1.3 Research Questions 6

1.4 Scope of the Study 6

1.5 Significance of the Study 7

CHAPTER TWO 8

LITERATURE REVIEW 8

1.0 Introduction 8

2.1 E-Learning Concept 8

2.2 E-Learning Utilization 19

2.3 Review of Related Frameworks on Utilization Analysis 20

CHAPTER THREE 31

METHODOLOGY 31

3.0 Introduction 31

3.1 Research Design 31

3.2 Research Population 32

3.3 Sample Size 32

3.4 Sampling Technique 32

3.5 Research Instrument 32

3.6 Method of Data Collection 33

3.7 Validity and Reliability of Research Instrument 33

3.8 Data Analysis 35

3.9 Ethical Consideration 36

VI

CHAPTERFOUR .37

PRESENTATION, ANALYSIS AND INTERPRETATION 37

4.0 Introduction 37

4.1 Demographic Characteristics of Respondents 37

4.2 Responses on the Specific Objectives 40

CHAPTER FIVE 51

E-LEARNING SYSTEM UTILIZATION ANALYSIS FRAMEWORK AND PROTOTYPE

51

5.0 Introduction 51

5.1 Utilization Analysis Framework 51

5.2 Prototype of the Utilization Analysis Framework 54

CHAPTER SIX 69

DISCUSSION OF FINDINGS, CONCLUSION AND RECOMMENDATION 69

6.0 Introduction 69

6.1 Demographic Characteristics of Respondents 69

6.2 Specific Objectives 70

6.3 Conclusion 80

6.4 Recommendation 81

REFERENCES 82

APPENDICES 90

Appendix I: Sample Size Determination 90

Appendix II: Questionnaire 91

Appendix III: Interview Guide 94

Appendix IV Interview Transcript 95

Appendix V: Time Frame 99

Appendix VI: Budget 100