ABSTRACT
This research focused on investigation on revenue collection from tenants using a case study of
the Department of Public Works, Mashonaland East Province from 2009 to 2013. The
researcher mainly used the primary data extracted by the use of questionnaires and Interviews
Results of the study show that procedures used by the department in selecting lessees were not
uniform as the department did not have standing, documented and systematic policy in place.
The study also highlighted on the factors leading to escalation of outstanding rental revenue.
Having analyzed all the factors, the greatest of them all was inadequate screening of prospective
tenants by the department. The issue on trends in outstanding rental revenue was highlighted by
the researcher. The only action taken by the department on defaulting tenants was by means of
negotiations. Measures were non-existent for defaulting tenants and the tenants ended up having
a culture of nonpayment of rentals. This prejudiced the Department of regular monthly rental
income. The researcher recommends that the Department comes up with a documented and
systematic evaluation policy that is uniformly applied to every prospective lessee.
Shamuyarira, J (2021). An Investigation of Revenue Collection from Tenants A case study of the Department of Public Works – Mashonaland East Province. Afribary. Retrieved from https://afribary.com/works/an-investigation-of-revenue-collection-from-tenants-a-case-study-of-the-department-of-public-works-mashonaland-east-province
Shamuyarira, Judith "An Investigation of Revenue Collection from Tenants A case study of the Department of Public Works – Mashonaland East Province" Afribary. Afribary, 05 May. 2021, https://afribary.com/works/an-investigation-of-revenue-collection-from-tenants-a-case-study-of-the-department-of-public-works-mashonaland-east-province. Accessed 09 May. 2024.
Shamuyarira, Judith . "An Investigation of Revenue Collection from Tenants A case study of the Department of Public Works – Mashonaland East Province". Afribary, Afribary, 05 May. 2021. Web. 09 May. 2024. < https://afribary.com/works/an-investigation-of-revenue-collection-from-tenants-a-case-study-of-the-department-of-public-works-mashonaland-east-province >.
Shamuyarira, Judith . "An Investigation of Revenue Collection from Tenants A case study of the Department of Public Works – Mashonaland East Province" Afribary (2021). Accessed May 09, 2024. https://afribary.com/works/an-investigation-of-revenue-collection-from-tenants-a-case-study-of-the-department-of-public-works-mashonaland-east-province