Analysis Of Factors Contributing To Employee Engagement On Performance Of An Organisation: The Case Study Of Dodoma Municipal Council

ABSTRACT

The main purpose of the study was to analyse factors which contribute to employees

engagement in organisation performance, due to the fact that, despite the efforts to

engage employee, still employee engagement remains one of the greatest challenge

facing many organizations in Tanzania. A case study research design was adopted, the

population of study consisted of employee from the department of health, education

and human resource. Simple random sampling and purposive sampling methods were

used in this study. A Sample size of 130 respondents was selected through simple

random sampling and purposive sampling. Data were collected through

questionnaires, interviews and observation methods. Data analysis was done by using

Software Package for Statistical Science (SPSS) version 20.

The study findings revealed that remuneration and benefit to a large extent seemed to

be a major contributor of employee engagement, followed by other factors.

Conversely, factors like unsatisfactory regular meeting, inadequate feedback,

insufficient of social events, uninformed organisation objectives and insufficient

employee involvement, were revealed to contribute in employee disengagement as it

was found to be the need of employees and at the same time these dimensions were

not well practiced by the council.

The study offers significant recommendations to government, public and private sector

on how to promote employees engagement in their organisations, Also employees have

been advised to develop themselves without waiting for the organisation to administer

a formal learning opportunity