ASSESSMENT OF COMMUNICATION PRACTICES IN THE ADMINISTRATION OF SENIOR HIGH SCHOOLS IN THE KETA MUNICIPALITY

ABSTRACT

The purpose of this study was to assess the communication practices in the

administration of senior high schools (SHSs) in the Keta Municipality. A

descriptive survey involving the use of questionnaires was employed to solicit

information from students, staff and headmasters of the schools.

A questionnaire was designed to find out the communication tools used

mostly in the administration of SHSs in the Keta Municipality. It sought to find

out how subordinates (staff and students) communicate with the head; the

perceptions of staff and students about the communication practices of the head;

challenges faced in communication (among the students, staff and head) and

finally the effectiveness of communication tools used.

In all, 248 respondents took part in the study which was made up of 80

student representative council (SRC) members, 160 staff and 8 heads. The data

collected were analyzed using frequency distributions and percentage counts. The

study revealed four media of communication mostly used namely: staff meetings,

SRC meetings, school assembly and notice board. Again, the study showed that

both students and staff communicated with the head mostly through SRC and staff

meetings respectively. It is also revealed that staff and students generally had

good perceptions about the communication practices of the head.

The study however, indicated a few challenges. Measures to be taken to

improve communication in the administration of the schools for example heads

being specific in giving out instructions; and avoidance of the use of too many

middle men in giving out instructions had been recommended.