Conflict Resolution Strategies And Staff Morale In Selected Federal Universities In Nigeria

ABSTRACT

Conflict is inevitable in all organisations, and the university being a centre of learning, with diverse needs is not left out. The study examined the modes of strategies employed in resolving conflicts in the South- West federal universities and their impact on the staff morale. The study focused on the three South-West federal universities in Nigeria, they include: the University of Ibadan, the University of Lagos, and the Obafemi Awolowo University. The survey research design was adopted for the study. Academic and non-academic staff of the universities constituted the target population for the study, from which 1385 participants were selected as sample size. The stratified and simple random sampling techniques were used to select the sample from the three unions in the selected universities. The unions include: the Academic Staff Union of Universities, the Senior Staff Association of Nigerian Universities and the NonAcademic Staff Union of Universities. Two sets of research instrument namely: Conflict Resolution Strategies and Staff Morale Questionnaire (CRSSMQ) and an interview schedule were used for data collection. Nine research questions and eight research hypotheses were answered and tested in the study.