ABSTRACT
This study discusses factors affecting the customer value, and the performance of the WEBSHOP MAIL WEBSHOP SITE model. In our case, the biggest trading company in our country developed Webshop mail webshop site model to be taken into use in its supermarkets. The time was not yet right to implement the web shopping with shopping cart, but useful knowledge was gained as for the internal and external factors to be taken into account when planning WEBSHOP MAIL WEBSHOP SITE. The company developed its strategies and the full range of its information systems to get to the retail business frontline to enable achieving customer value and profitable business in the future.
TABLE OF CONTENTS
TITLE PAGE
CERTIFICATION
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
TABLE OF CONTENTS
CHAPTER ONE
INTRODUCTION
1.1BACKGROUND OF THE STUDY
1.2STATE OF THE PROBLEM
1.3PURPOSE OF THE STUDY
1.4AIMS AND OBJECTIVES
1.5SCOPE OF STUDY
1.6LIMITATIONS OF STUDY
1.7ASSUMPTIONS
1.8DEFINITION OF TERMS
CHAPTER TWO
LITERATURE REVIEW
CHAPTER THREE
3.1DESCRIPTION AND ANALYSIS OF EXISTING SYSTEM
3.2FACT FINDING METHOD USED
3.3ORGANIZATION STRUCTURE
3.4OBJECTIVES OF EXISTING SYSTEM
3.5INPUT, PROCESS AND OUTPUT ANALYSIS
3.6INFORMATION FLOW DIAGRAMS
3.7PROBLEMS OF THE EXISTING SYSTEM
3.8JUSTIFICATION OF THE NEW SYSTEM
CHAPTER FOUR
4.1DESIGN OF THE NEW SYSTEM
4.2INPUT SPECIFICATION AND DESIGN
4.3OUTPUT SPECIFICATION AND DESIGN
4.4FILE DESIGN
4.5PROCEDURE CHART
4.6SYSTEM FLOW CHART
4.7SYSTEM REQUIREMENTS
4.8IMPLEMENTATION
4.9PROGRAM DESIGN
4.10PROGRAM FLOWCHART
4.11PSEUDO CODE
4.12SOURCE PROGRAM: TEST RUN
DOCUMENTATION
CHAPTER FIVE
5.1RECOMMENDATION
5.2CONCLUSION
BIBLIOGRAPHY
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