Design and Implementation of a Decision Support System (DSS) for Hotel Revenue Management System

TABLE OF CONTENTS

CHAPTER ONE:  INTRODUCTION

1.1 Background of the Study

1.2 Statement of Problem  

1.3 Aim and Objectives

Scope of the Project

Significance of the Study

Research Methodology

Project Feasibility and Plan

Economic Feasibility

Schedule Feasibility

Organization of Subsequent Chapters

CHAPTER TWO: LITERATURE REVIEW

2.1 Introduction

2.2Overview of Revenue Management and decision making

2.2.1 Background and Motivation 

2.2.2 Forecasting room Demand 

2.2.3 Optimal Room Allocation Models 

2.3 The Role of Human Judgment in Revenue Management 

2.4 Decision and Decision Support Systems 

2.5 Decisions and Decision-Makers

2.5.1 Herbert Simon’s Process Model of Decision-Making

2.5.2 Limits and Constrains of Human Decision Makers

2.5.3 Classes of Decision-Makers

2.6 Decision Support Systems

2.7 Taxonomy of Decision Support Systems

2.7.1 Components of DSS 

2.7.2 Application of Decision Support Systems 

2.8 Sub classes of Decision Support Systems

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Introduction

3.2 Research Methodology

3.3 System Development Methodology Approach

3.4 Agile Life Cycle Model

3.4.1 Project Selection and Approval

3.4.2 Project Initiation 

3.4.3 Construction Iterations

3.4.3.1 Coding

3.4.2.2 Testing

3.4.4 Product Release

3.5 Justification of Agile Model

3.5.1 UML (Unified Modelling Language)

3.6System Flowchart

CHAPTER FOUR: SYSTEM IMPLEMENTATION

4.0 Introduction

4.1Choice of Programming Language

4.1.1 HTML

4.1.2 CSS (Cascading Style Sheets)

4.1.3 JavaScript 

4.1.6 PHP (Hypertext Pre-processor)

4.1.7 MySQL 

4.2System Testing and Debugging

4.3System Documentation

4.4Hardware Requirement

4.5      Software Requirement

4.6Module Description

4.6.1 Homepage

4.6.2 Login

4.6.3 Add Booking

4.6.5 Database 

CHAPTER FIVE:  SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1Summary

5.2Conclusion

5.3Recommendations

References