Effectiveness of Microfinance Banks’ Enhanced Service Delivery to Small Scale Enterprises in Imo State.

ABSTRACT

This research work was carried out to assess the effectiveness of Microfinance Banks’ enhanced service delivery to small scale enterprises in Imo State. The survey research method was adopted for this study. A 35 items questionnaire was used in studying the population size of the managers of 58 registered small and medium scale enterprises in Imo State, which include companies dealing in farming such as fishery, piggery, poultry and cassava processing industry. Also, other firms that deal in garment making, fabricating and construction industries etc. The mean statistics and t-test analytical tools were adopted in analyzing data. The study revealed that the savings services of microfinance banks facilitate operations of small scale business managers. Also that the study revealed among others that microfinance banks makes efforts to encourage the savings habit of operators which is important in ensuring small scale business growth. The study recommended among others that microfinance banks should organize enlightenment workshops on a regular basis for small business owners to equip them with knowledge and understanding of microfinance banks operations services and how the small business owners can benefit from microfinance banks.