The study investigated the nature of learner support services in open, distance and e learning programme in three public universities in Kenya. Specifically, the study set out to ascertain the types of learner support services offered to open, distance and e-learning students as well as identify learner support services that the students and the administrators felt were essential for effective learning. The study also intended to establish the attitudes of the users of open, distance and e-learning programmes on the learner support services offered and identify the factors that influence learner support services offered in open, distance and e-learning programmes in selected public universities in Kenya. The study limited itself to fourth year students undertaking a bachelor‟s degree programme only. This study was guided by the systems approach model whereby the types of learner support services offered by an institution enhances the success of open, distance and e-learning programmes through provision of adequate learner support services. Literature reviewed on the categories of services such as teaching and learning needs, access of information and personal and social needs (independent variables) showed that they determine the overall satisfaction of learner support services (dependent variable) offered. The study adopted a descriptive survey design. Purposive sampling was used to select three public universities offering open, distance and e-learning programmes, namely Egerton University, Kenyatta University and the University of Nairobi. Further, purposive sampling method was also used to select three study regions where each of the three universities had a study centre.
MUTABARI, L (2021). Evaluation Of Teaching And Learning, Access To Information And Personal And Social Needs On Learner Support In Open, Distance And E-learning Programme In Selected Public Universities In Kenya. Afribary. Retrieved from https://afribary.com/works/evaluation-of-teaching-and-learning-access-to-information-and-personal-and-social-needs-on-learner-support-in-open-distance-and-e-learning-programme-in-selected-public-universities-in-kenya
MUTABARI, LAICHENA "Evaluation Of Teaching And Learning, Access To Information And Personal And Social Needs On Learner Support In Open, Distance And E-learning Programme In Selected Public Universities In Kenya" Afribary. Afribary, 05 Jun. 2021, https://afribary.com/works/evaluation-of-teaching-and-learning-access-to-information-and-personal-and-social-needs-on-learner-support-in-open-distance-and-e-learning-programme-in-selected-public-universities-in-kenya. Accessed 23 Apr. 2024.
MUTABARI, LAICHENA . "Evaluation Of Teaching And Learning, Access To Information And Personal And Social Needs On Learner Support In Open, Distance And E-learning Programme In Selected Public Universities In Kenya". Afribary, Afribary, 05 Jun. 2021. Web. 23 Apr. 2024. < https://afribary.com/works/evaluation-of-teaching-and-learning-access-to-information-and-personal-and-social-needs-on-learner-support-in-open-distance-and-e-learning-programme-in-selected-public-universities-in-kenya >.
MUTABARI, LAICHENA . "Evaluation Of Teaching And Learning, Access To Information And Personal And Social Needs On Learner Support In Open, Distance And E-learning Programme In Selected Public Universities In Kenya" Afribary (2021). Accessed April 23, 2024. https://afribary.com/works/evaluation-of-teaching-and-learning-access-to-information-and-personal-and-social-needs-on-learner-support-in-open-distance-and-e-learning-programme-in-selected-public-universities-in-kenya