Research Papers/Topics in Business/Secretarial Studies Education

THE ROLE SECRETARIES TOOL FOR ENHANCING THE QUALITY OF SERVICE RENDERED BY GOVERNMENT ESTABLISHMENT (A CASE STUDY OF UNIVERSITY OF NIGERIA, ENUGU CAMPUS)

ABSTRACT Secretaries as important organs of government establishment and organization perform essential functions in these establishment. For the purpose of this research work, the definitions, qualities and duties secretaries are examined. In doing the stated function a secretary  stands as a potent instrument  for the improvement  of the various  government establishments or organization in the country. This is necessitated because of the poor performance of these governmental establis...

A SURVEY OF THE PROBLEMS AND PROSPECTS OF BILINGUAL SECRETARIES IN AN ORGANISATION (A CASE STUDY OF THE ALLIANCE FRANCAISE OWERRI)

ABSTRACT This study examined the problems and prospects of bilingual secretaries in an organization. People hold different opinions on the problems and prospects of bilingual secretaries.  People fail to understand that the secretary is an important officer in every organization and her condition and effectiveness can either enhance or diminish the efficiency of the organization.  The study also seek to find out whether lack of adequate training effect the roles of bilingual secretaries. �...

IDENTIFYING THE CONSEQUENCES OF INEFFICIENT FILING SYSTEM IN AN ORGANISATION (A CASE STUDY OF SELECTED ORGANISATIONS IN ENUGU)

ABSTRACT The aim of this project is to find out the consequences to inefficient filing system in private business organizations.  A case study of selected organization in Enugu. The research work looked into the problem statement, which in essence was the previous and present problems of filing system and how the study is being carried out.  The objective of the study was to identify the consequences of inefficient filing system of these selected organizations. The population of the study ...

THE IMPACT OF INFORMATION TECHNOLOGY ON THE SECRETARIAL PROFESSION (A CASE STUDY OF SELECTED BUSINESS ORGANIZATIONS

ABSTRACT Information Technology that is formally known as modern office machines are widely been used in our offices today.  It is usually been used in order to facilitate office work and reduces labour cost.  The aim of this study is to determine the extent the Information Technology (IT) has helped the secretary in the dissemination/execution of his or her daily routine works. Prior to the technological development in offices, clerical works were done manually.  But today the invention ...

THE STUDY OF THE EFFECTS OF STRESS ON MODERN SECREARIES IN NEPA ZONAL HEADQUARTERS ENUGU

ABSTRACT The main aim of this project work is to find out the causes of stress, its effects on modern secretaries and the possible solutions in NEPA zonal Headquarter Enugu. In chapter two, the view of various writers that were related to the topic were stated and reviewed. Questionnaire items were used to collect information from the respondents which were analyzed by simple percentages. In chapter three, forty secretaries were selected and supervised and all of them returned their question...

JOB OPPORTUNITIES FOR GRADUATE SECRETARIES IN THIS NEW MILLENNIUM (A CASE STUDY OF ENUGU METROPOLIS)

ABSTRACT This study has its main aim of identifying the extent of job opportunities available to graduate secretaries within Enugu Metropolis and to see whether there are problems militating against them. The need for the study stems form people’s wrong notion that secretarial studies is synonymous with typewriting and shorthand and therefore secretaries are mere typists and stenographers and because f this level of training they cannot hold managerial and administrative positions. Off...

THE STATUS OF BUSINESS EDUCATION IN SECONDARY SCHOOLS IN ENUGU NORTH LOCAL GOVERNMENT AREA

ABSTRACT This study was concerned with the status of business education in secondary schools in Enugu North Local Government Area. The study was guided by four research questions.  A questionnaire was designed and used to collect data from population of 34 respondents comprising of the business education teachers in Enugu North Local Government Area. The data collected was analyzed by the use of percentage and mean statistics, and analyzed data revealed that: 1.Business education curriculum...

THE IMPACT OF COMPUTER STUDIES ON BUSINESS EDUCATION STUDIES IN HIGHER INSTITUTIONS OF LEARNING IN ENUGU STATE

Abstract The study was carried out on the impact of computer studies on business education in higher institutions of learning in Enugu State. The sample from this study comprised of 110 students and 10 academic staffs from Schools/Departments of Business Education of selected institutions. The data used were collected through a questionnaire and responses thereof were analyzed by the use of weighted mean. The findings were that recent changes brought about by computer studies into business e...

AN INVESTIGATION OF THE RELEVANCE OF EDUCATIONAL PSYCHOLOGY INTO TEACHING – LEARNING PROCESS

ABSTRACT This project was on the relevance of educational psychology into teaching learning processes in secondary schools in Enugu North Local Government Area of Enugu State.  The study was specifically aimed at investigating the importance and help educational psychology has rendered to teaching – learning processes in order to achieve these objectives, the following questions were formulated and used:  What is the relevance of educational psychology into teaching – learnin...

THE EFFECT OF POOR ENVIRONMENT ON THE SECRETARY'S JOB PERFORMANCE (A CASE STUDY OF FEDERAL POLYTECHNIC OKO)

ABSTRACT This research work, (The effect of poor office environment on the job performance of secretaries') was carried out with the overall aim of finding out the efforts of poor office environment on the secretary's job performance. Federal polytechnic Oko was used for the study.  The data for this study was collected through the use of questionnaire and direct observation.  Responses to the administered questionnaire were analyzed in tabular forms using simple percentages. The outcome of...

THE CONTRIBUTIONS OF MODERN TECHNOLOGY IN THE ADVANCEMENT OF SECRETARIAL PROFESSION (A CASE STUDY OF ANAMMCO & EMENITE)

ABSTRACT The topic of this research is the contributions of modern office equipment. In the advancement of secretarial profession. The study was restricted to Anammco and Emenite Plc. Emene, near Enugu Urban. To conduct the study, questionnaire structured in two phases was used as the instrument for collecting data. The instrument was validated by the use of pilot test and test –re-test method. Phase a of the questionnaire contain personal data of the respondents while phase B contain...

THE ROLE OF PROFESSIONAL SECRETARIES IN COMMERCIAL BANK IN ENUGU URBAN AND A CASE STUDY OF AFRIBANK PLC

ABSTRACT The research study investigated the role of secretaries in computerized offices, with particular reference to commercial banks in Enugu urban Afri-Bank  Plc Enugu was mainly used for the study  The population consists of all the secretaries in Afri Bank Plc. They are 100 in number, a sample of 60 was used for the study. From the analysis of the data collected. It was found out that the secretaries are special image-makers to any business organization and a study and to the chief e...

EFFECTS OF POOR INFRASTRUCTIONAL FACILITIES IN THE DEPARTMENT OF SECRETARIAL STUDIES IN POLYTECHNICS IN ENUGU URBAN

ABSTRACT This research work was carried out to survey the effects of poor instructional facilities in the department of secretarial studies in polytheism in Enugu state. And the purpose of the study is: 1.To identify the instructional facilities in the department of secretarial studies of the two institutions. 2.to identify the instructional material s needed in the department. 3.to find out the adequacy of those available 4.to find out the effects of those not available. In line with this, ...

A SURVEY OF WORD PROCESSING COMPETENCIES REQUIRED BY MODERN SECRETARIES IN THE BANKING INDUSTRY (A CASE STUDY OF BROAD BANK AND CENTRAL BANK OF NIGERIA, ENUGU OFFICE)

ABSTRACT The impact of word processing on the performance of modern secretaries cannot be over emphasized. The number of electronic machines in use in the office have risen so quickly particularly with regards to word processor and computers. It is the purpose on this project to study the performance of the secretary. From the data collected, is revealed that word processing act as a check on in-efficiency and profits are boosted when the word processes. System are efficiently used. It would...

AN EVALUATION OF THE PERFORMANCE AND PROBLEM OF SECRATARIES IN ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY (ESUT) ENUGU

ABSTRACT This study is aimed at enatuating the performance of secretaries in  Enugu state University of science and technology (Esut) Enugu.  The study is also aimed at identifying the problems of secretaries in Enugu state university of science and technology (Esut) Enugu; Agaion, the study will suggest ways of solving the problems encountered by secretaries.  Finally, the study will make recommendations for govt. companies and other employers of labour and future researchers. Some resea...


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