ABSTRACT This study sought to assess the public perception of the services of First Allied Savings and Loans Company. As such, specific objectives were to assess the public awareness of the products offered by the bank, to examine the public access to loan and interest rate thereof of the bank, to assess the public perception on the CSR activities of the SLC and examine the public perception on access to financial information. Data were collected through a self-administered questionnaire fr...
ABSTRACT Education is a powerful agency and instrumental in bringing about the desired changes in the social and cultural life of a nation. The key variable for its achievement and survival in this competitive global economy is quality. The whole process of education is shaped and moulded by the teacher and quality teachers with commitment are prerequisites for successful and excellent education. One may wonder whether the institutional structures within which training and development progr...
ABSTRACT The study aimed at assessing work-life management of employees of banks in Cape Coast Metropolis with specific focus on the relative degree of stressfulness and work-life conflict, work-life management policies and strategies put in place in the banks as well as the extent to which issues related to work-life management are of concern to males and females working in the banks. The study was a cross-sectional survey which used self-developed questionnaires in collecting data from 10...
ABSTRACT This study aims at ascertaining the perceptions of employees at Benso Oil Palm Plantation (BOPP) on how human relations impact on their performance. Stratified probability sampling is used to draw sample of three departments each from two divisions. From these three departments, a sample of sixty employees are further drawn (35 males and 25 females). This comprises of ten (10) managers, fifteen (15) supervisors, fifteen (15) administrative staff and twenty (20) field workers. Throu...
ABSTRACT Internal auditing plays a significant role in the management of most modern organizations. In the public sector of Ghana, internal auditing is meant to drive greater efficiency and help in the delivery of public services. Metropolitan, Municipal and District Assemblies (MMDAs) have Internal Audit Units (IAU) as independent appraisal functions to examine and evaluate their financial and operational activities. Despite the potential roles of IAUs in MMDAs, the 2013 Auditor General re...
ABSTRACT Dissatisfaction with appraisal performance systems abounds and systems are often viewed by employees as inaccurate and unfair. The study was to assess staff perception of Cal Bank performance appraisal system for improved performance. The study adopted a cross sectional descriptive survey on the employees of the bank. The lottery method of the simple random sampling technique was employed in selecting one out of four corridors of the Bank’s operational areas. Using questionnaires...
ABSTRACT Rural banks play enormous role in ensuring socio-economic development in Ghana. However, it is argued that rural banks have been facing some challenges that affect their sustainability. This study examined the sustainability of the Atwima Kwanwoma Rural Bank Limited, the Bosomtwe Rural Bank Limited and the Awabiagya Rural Bank Limited. The cross-sectional survey was used where questionnaires were designed to collect data. The selections of the respondents were done using the snow bal...
ABSTRACT Several studies have explored the impact of macroeconomic variables on economic growth. Such works have often established a significant relationship between these variables (Agyapong et‟al, 2016; Mensah and Okyere, 2015; Agalega and Antwi, 2013; Khan and Senhadji, 2011; Hausmann et‟al, 2005). The main purpose of this study is to find the effect of exchange rate, inflation, and interest rate on economic growth in Ghana. The general objective of the study is to determine if these t...
ABSTRACT The study investigates the relationship between exchange rate volatility and economic growth in Ghana using quarterly data from 1990 to 2012, by means of the Autoregressive Distributed Lag (ARDL) approach and the Granger causality test. The study found a unique cointegrating relationship between economic growth and exchange rate volatility. The regression results show that exchange rate volatility exerts negative and statistically significant effects on economic growth both in the ...
ABSTRACT Customers buy goods and services for value and utility (quality and satisfaction). Ghana Water Company Limited (GWCL) as a utility company is mandated to provide portable or quality water for human consumption in the urban areas of Ghana but it had been criticized over time for poor services. This study was therefore undertaken for the purpose of examining the relationship between service quality and customer satisfaction of GWCL in the Accra Metropolis. The design for the study was...
ABSTRACT The study used the annual financial statements covering a period of Four years (2010 to 2013) to evaluate the financial performance of Ga Rural Bank Limited. Ratio Analysis was the major tool used to analyze the data collected from the Ga Rural Bank Limited. The results of the study revealed that, the Bank had been successful in its Deposit mobilization, Liquidity and its high Profitsare based on some of the strengthswhich serve as a catalyst for driving its profits. The strengths ...
ABSTRACT The purpose of the study was to investigate the equity sensitivity and concerns of teachers about the single spine salary. Questionnaires comprising the conventional Equity Sensitivity Instrument and some other typical items on teacher concerns about the single spine salary structure were administered to 129 basic school student teachers of the Institute of Educational Development and Extension (IEDE) at the Cape Coast study centre in the Cape Coast metropolis. Both descriptive and...
ABSTRACT The purpose of the study was to assess the effectiveness of operational risk management in selected banks in Ghana (UT Bank Ltd, SG Ghana Ltd, Agriculture Development Bank Ltd and Cal Bank Ltd). The study sought to find out how effective Ghanaian Banks are managing operational risk since its inception in Ghana about a decade ago. The data was collected by the use of questioners and interview guide which help to analyzed and present results in percentage and frequency tables. The stu...
ABSTRACT In the world of business, the significant factor that leads to the establishment of corporate organizations is the maximization of shareholders’ wealth. Much is expected from managers of corporate bodies – Agents, engaged by the Investors – Principals, to generate investment activities towards the attainment of the basic financial objective of maximization of shareholders’ wealth. Sometimes, the agents succeed in their endeavour to satisfy the shareholders’ interests. How...
ABSTRACT Despite the increasing studies on corporate social responsibility and financial performance among high performing companies, very little interest has focused on Ghanaian firms. This study, therefore, examined the relationship between corporate social responsibility (CSR) and financial performance (FP) of the financial firms among Ghana Club 100. A secondary data were used for the study, and 20 financial firms whose CSR expenditure reports were available were selected. A correlation d...