ABSTRACT This study investigated the moderating effects of organizational climate on employee voice and organizational effectiveness in Dangote Cement Plc Gboko Plant. The main objective of the study was to determine the moderating effects of organizational climate on employee voice and organizational effectiveness. Specific objectives were to: investigate the effects of collective, individual voice on productivity, moderating effects of organizational climate on collective, individual voice ...
It is worrisome to note that despite the huge investments in technology, banks have continued to witness unending queues in the banking hall which defies the main purpose in which the technologies were invested upon, this lead to decline in overall performance and customers` dissatisfaction. Therefore, this study sought to examine the effect of e-banking service quality dimension of Responsiveness, reliability, security, website design, ease of use and how they affect customer satisfaction of...