Fringe Benefits As A Motivation Tool For Work Performance In Enterprises; A Case Study Of Seroma HardWare Main Branch Kampala

ABSTRACT

The gist of this study was to establish the fringe benefits as motivation tool for work

performance in enterprise and so, the study was conducted at Seroma hardware Ltd Uganda

involving general employees and customers. The researcher adopted quantitative design where

questionnaires were employed in data collection among 40 participants. The study found that

there is a notable positive effect of motivation on work performance in an enterprise though this

is the case; the fmdings indicated that there was high employee commitment, satisfaction and

loyahy; which are all predicators of employee motivation on performance. The results indicate

that. motivation hasn’t been prioritized as a strategic instrument towards stimulating employee

performance; this is because. the study found that, there was some bit of motivational practices

that were purposively employed to engage staffs in a more constructive manner to stimulate performance. In other words, results suggest that the more appropriate motivational practices are

towards employees behavioral enhancement the higher the performance, however, findings have

indicated that Seroma llardware Ltd has utilized motivational fictor as one of the key tools in

influencing staff performance hence leading to better performance. Basing on the findings it was

recommended that incentives are linked to key business goals and objectives. Rewarding

achievements that further the company’s mission sends powerful messages about what behavior

is valued. Further research should be conducted on the effect of participative budgeting on employees’ productivity.

TABLE OF CONTENTS

DEDICATION.Error! Bookmark not defined.

APPROVAL ii

DECLARATION Error! Bookmark not defined.

ACKNOWLEDGEMENT iv

TABLE OF CONTENTS

LIST OF TABLES viii

ABSTRACT ix

CIIAPTERONE~ I

1 .0 lntroductioir 1

I l3ackground to the study 1

1 .2 Problem Statement 3

1,3 General Objective 3

1 .1 Specific Objective; 3

1 .5 Research Questions 3

1 .6 Significance of the study 3

1.7 Scope of the study; 4

1 .8 Conceptual Framework 15

CHAPTER TWO 5

REVIEW OF RELATED LITERATURE 5

2.0 Introduction 5

2. 1 Importance of motivatiorr 6

2.1 . I Incentives to motivate employees 7

2.1 .2 Reward Employee Performance 9

2.1.3 Relationship between motivation and workers performance 10

2.1.4 Factors Affecting Employee Performance 11

2.2 Emerging gaps 14

2.3 Prospects 14

CHAPTER ThREE .16

RESEARCH METHODOLOGY .16

3.0 Introduction 16

3.1 Research Design 16

3.2 Study population 16

3.3 Sample Size (40 respondents) 16

3.4 Study Area 16

3.5 Sampling technique 16

3.6 Sources of data 17

3.7 Measurement of variables 17

3.7 Data Collection Instruments 18

3.7.1 Questionnaires 18

3.7.2 Interview Guide 18

3.8 Data Collection Techniques 18

3.8.1 Questioning 19

3,8.2 Interviewing 19

3.8.3 Observation 19

3.9 Validity 20

3.10 Reliability 20

3. 11 Data Management and Analysis 20

3.11. 1 Qualitative Data Analysis 20

3.12 Data collection instruments used 20

3. 13 Reliability and Validation of Instruments 21

3.14 Data Processing and Analysis 21

3.15 Limitations Encountered 21

ChAPTER ~oui~ 23

PRESENTATION, ANALYSIS AND INTERPRETAT1ON OF FINDINGS 23

4.0 Introduction 23

4.1 Demographic data of study subjects 23

4.2 Study findings 30

vi

4.2.1 Findings on remuneration system methods of motivating workers used by Seroma Ltd

.3

4.2.2 Employee performance levels in Seroma Ltd 31

4.2.3 Effect of motivation on employees performance 33

CHAPTER FIVE 35

CONCLUSIONS AND RECOMMENDATIONS 35

5.1 Introduction 35

5.3 Recommendations 35

5.4 Areas for further research 36

PTTERENCES/BIBLIOGRAPI4Y 37

APPENDIX I 39

APPENDICES 39

APPEENDIX 1: QUESTIONAIRE 39