ABSTRACT
O
ne pervasive, potent force sweeping across the globe today is Information Technology. IT has become an enabler in multiple areas of human life. Business organisations, including professional services firms, in present times deploy IT to proactively and effectively drive service delivery. Appreciating that information is the lifeblood of their existence, the firms have come to the awareness that they need to embrace the opportunities presented by IT today in order to stay relevant in the marketplace. Estate surveying firms in the business of property management are no exception.
With a case study of Lagos State, Nigeria, this study aimed to examine the extent to which IT is employed in the professional practice of property management by estate surveying firms. The study was carried out by means of questionnaires, which were administered using the cluster sampling method. On the basis of the findings, the study posited that IT is not being significantly deployed in the practice of property management in Lagos. It was revealed that the relative high overall cost of adoption of IT is most probably responsible for the foregoing. In this wise, towards improving the level of utilization of IT in the practice of property management, the study recommended that the Nigerian Institution of Estate Surveyors and Valuers, the custodian of the profession, should take the leadership role while individual and collective efforts of the firms are most pertinent.
TABLE OF CONTENTS
Title page i
Certification ii
Dedication iii
Acknowledgments iv
Table of Contents vi
List of Tables ix
List of Figures xi
Abstract xii
CHAPTER ONE: INTRODUCTION 1
1.1 Background to the Study 1
1.2 Problem Analysis 2
1.3 Purpose of Study 5
1.4 Research Questions 5
1.5 Hypothesis of Study 6
1.6 Delimitation of Study 6
1.7 Research Method 7
1.8 Significance of Study 8
1.9 Definition of Terms 9
References 11
CHAPTER TWO: REVIEW OF RELATED LITERATURE 12
2.0 Introduction 12
2.1 Information Technology 12
2.1.1 Overview 12
2.1.2 Chronicle of the Computer 17
2.1.3 Evolution of Computer Applications 27
2.1.4 Contemporary Developments in IT 31
2.1.5 Applications of IT 37
2.2 Property Management 40
2.2.1 Overview 40
2.2.2 Development of Property Management 41
2.2.3 Property Management in Nigeria 43
2.2.4 Functions of a Property Manager 48
2.2.5 IT and Property Management 55
2.3 Summary of the Chapter 63
Notes 64
References 65
CHAPTER THREE: METHODOLOGY OF STUDY 68
3.0 Introduction 68
3.1 Research Method 68
3.2 Study Population 70
3.3 Sampling Design and Sample Size 70
3.4 Research Instrument 72
3.5 Tools for Data Presentation and Analysis 73
3.6 Limitations of the Study 74
References 75
CHAPTER FOUR: PRESENTATION AND ANALYSIS OF DATA
4.0 Introduction 76
4.1 Response Rate 76
4.2 Respondents’ Characteristics and Classifications 77
4.3 Research Question 1 81
4.4 Research Question 2 85
4.5 Research Question 3 93
4.6 Hypothesis Testing 96
4.6.1 Research Hypothesis 96
4.6.2 Statistical Hypothesis 96
4.6.3 Research Variables 97
CHAPTER FIVE: SUMMARY, RECOMMENDATIONS
AND CONCLUSION 101
5.1 Summary of Findings 101
5.2 Recommendations 102
5.3 Conclusion 103
Bibliography 105
Appendix
Soremekun, T. (2019). IT the Practice of Property Management in Lagos. Afribary. Retrieved from https://afribary.com/works/it-the-practice-of-property-management-in-lagos
Soremekun, Toluwalope "IT the Practice of Property Management in Lagos" Afribary. Afribary, 10 Dec. 2019, https://afribary.com/works/it-the-practice-of-property-management-in-lagos. Accessed 08 Oct. 2024.
Soremekun, Toluwalope . "IT the Practice of Property Management in Lagos". Afribary, Afribary, 10 Dec. 2019. Web. 08 Oct. 2024. < https://afribary.com/works/it-the-practice-of-property-management-in-lagos >.
Soremekun, Toluwalope . "IT the Practice of Property Management in Lagos" Afribary (2019). Accessed October 08, 2024. https://afribary.com/works/it-the-practice-of-property-management-in-lagos