JOB SATISFACTION AMONG SENIOR STAFF OF THE UNIVERSITY OF CAPE COAST

ABSTRACT

The  purpose  of  the  study  was  to  ascertain  the  level  of  job  satisfaction among senior staff of the University of Cape Coast. Stratified random sampling was used to select 317 senior staff made up 156 males and 78 females from a total population  of  632.  Data  were  collected  using  an  adapted  questionnaire  that  had been prepared by Bame (1990) for a previous study on teacher motivation.The  study  revealed  that the  senior  staff  of  the  University  of  Cape  Coast were quite satisfied with their job in the university with regard to the level of job security.  However, they expressed dissatisfaction with the availability of working facilities for effective administration as well as tools which  were in short  supply. They  also  expressed  dissatisfaction  with  the  level  of  pay  and  were  very dissatisfied  with  fringe  benefits,  and  accommodation.   The  study  also  revealed that  respondents  were  dissatisfied  with  incentives  specified  in  the  conditions  of service of the University of Cape  Coast. However, with regard to the recognition of  their  efforts by  heads of department,  the style of supervision employed by the heads  of  department  and  the  interpersonal  relationship  between  superior  and subordinate officers, respondents expressed satisfaction. The overall impression gathered from the study was that, senior staff of the University of Cape Coast were quite satisfied contrary to the general impression that they were not satisfied with their jobs. I t is therefore recommended that heads of department should speed up the supply of office equipment and  management should  also  act  promptly  on  budgets  and  procurement  application  submitted  by heads of department.