Management Styles and Employees Job Satisfaction in Selected Electricity Power Companies in Puntland, Somalia.

ABSTRACT The following study is intended to determine the management style in terms of transformational, transactional, laissez-faire, and whether their style contributes tovvards satisfaction among employees considering job itself, promotion, payment, co-workers and supervision. Survey descriptive correlation design had been employed to identify the relationship between the variables. The data were collected from both managers and employees of selected electricity companies in Bosaso, Garowe and Qardho. The population was 145 and 106 had been chosen as sample size. As a research instrument, three different questionnaires were used. The first was Leadership Behaviour Description Questionnaire-self (LBDQ) which is intended for managers themselves. The second was Leadership Behaviour Description Questionnaire-employees (LBDQ) which is intended for employees to describe the behaviour of their managers as they perceived. The third was Job Index Description Questionnaire (JDI) which is intended to measure the satisfaction of employees regarding to the five features of Job satisfaction. The data has been collected, edited, tabulated and then analyzed with SPSS 16.0. Pearson-Correlation is used to find out the relationships the variables of the research. The data analysis and interpretation was based on the research questions as well as research objectives, the presentation is divided into two parts. The first part presents the respondents profile or demographic information, while the second part deals with presentation, interpretation, and analysis of the research questions and objectives. On the subject of the relationship, the Pearson correlations reading at 0.978 was an indicator of strong and positive relationship. In view of this output, the null hypothesis was rejected. The data findings and implications of the research are discussed and concluded that the managers under the study mostly adopt both transactional and transformational styles but they rarely adopt laissez Faire. In addition, the employees under the study were satisfied with their supervisor's styles of management. Finally, the researcher has recommended for additional researches on the other facets of ,the job satisfaction to academicians and researchers in the future.

TABLE OF CONTENTS 

Chapter Page 

One THE PROBLEM AND ITS SCOPE 1 

Background of the Study 1 

Statement of the Problem 3 

Purpose of the Study 4 

Research Objectives 4 

Research Questions 5 

Hypothesis 5 

Scope 6 

Significance of the Study 7 

Operational Definitions of Key Terms 8 

Two REVIEW OF RELATED LITERATURE 9 

Introduction 9 

Concepts, Ideas, Opinions from Authors/Experts 9 

Theoretical Perspectives 17 

Related Literature 18 

Three METHODOLOGY 23 

Research Design 23 

Research Population 23 

Sample Size 24 

Sampling Procedure 24 

Research Instrument 24 

Validity and Reliability of the Instrument 25 

Data Gathering Procedures 26 

Data Analysis 26 

Ethical Considerations 26 

Limitations of the Study 27 

Four PRESENTATION, ANALYSIS AND INTERPRETATION 

OF DATA 28 

Five FINDINGS, CONClUSIONS, RECOMMENDATIONS 

Summary of the Findings 

Discussions and Implications 

Conclusions 

Recommendations 

References 

Appendices 

Appendix I - Transmittal Letter 

Appendix II - Clearance from Ethics Committee 

Appendix III - Informed Consent 

Appendix IV - Research Instrument 

Face-sheet: Demographic Characteristics 

Job descriptive Index (JDI) 

Leadership questionnaire (LBDQ-Self) 

Leadership Questionnaire (LBDQ-Employees) 

Appendix V: Budget 

Appendix VI: Work Plan 

Researcher's Curriculum Vitae