The study was set to establish the role of the procurement Processes on Service
Delivery in Local Government: A case study of Bundibugyo district- Uganda. it was
guided by three objectives
which included establish the challenges encountered by local governments in the
procurement process that hinder service delivery, examining factors that affect service
delivery in local government of Uganda and finally establish the effect of public
procurement process on service delivery in local government.
It involved the use of a case study design descriptive in nature using both qualitative
and quantitative research approaches. It involved the study population of 80
respondents who were engaged through the use of the interview and questionnaire
According to the researchers findings, public procurement processes affects service
delivery evidenced by the respondents who agreed to the effects where majority
respondents agreed that there is a relationship between procurement planning and
service delivery through procurement planning helping to achieve the maximum value
for expenditures on services to be delivered.
It was also established that there are several challenges registered in the procurement
process among which included limited funding fails service delivery, political
interference that delays service delivery, corruption that hinders contract execution,
compliance constraints, collusion of bidders, limited quality suppliers provides shoddy
supplies, too niuch documentation and bureaucracy that makes process expensive.
Therefore, there is a need to explore deeply in public procurement process and service
delivery to devise the strategies to overcome these challenges.
The researcher made recommendations that included the need to minimum
remuneration standards set for members of the Evaluation. Committees as is the case
for the Contracts Committees, the need for a high level management support for
establishing a system for procurement records management. Approving procurement
plans how the plan will enable them deliver the services, devote considerable time and
resources considering the importance of procurement plans in service delivery and
there is need for accurate forecasting of what goods, services and works local
governments should procure (through procurement planning), the benefits of efficient
utilization of resources are obvious.
EVE, H (2021). Procurement Processes And Service Delivery In Local Government: A Case Study Of Bundibugyo District- Uganda. Afribary. Retrieved from https://afribary.com/works/procurement-processes-and-service-delivery-in-local-government-a-case-study-of-bundibugyo-district-uganda
EVE, HOPE "Procurement Processes And Service Delivery In Local Government: A Case Study Of Bundibugyo District- Uganda" Afribary. Afribary, 12 Jun. 2021, https://afribary.com/works/procurement-processes-and-service-delivery-in-local-government-a-case-study-of-bundibugyo-district-uganda. Accessed 19 Sep. 2021.
EVE, HOPE . "Procurement Processes And Service Delivery In Local Government: A Case Study Of Bundibugyo District- Uganda". Afribary, Afribary, 12 Jun. 2021. Web. 19 Sep. 2021. < https://afribary.com/works/procurement-processes-and-service-delivery-in-local-government-a-case-study-of-bundibugyo-district-uganda >.
EVE, HOPE . "Procurement Processes And Service Delivery In Local Government: A Case Study Of Bundibugyo District- Uganda" Afribary (2021). Accessed September 19, 2021. https://afribary.com/works/procurement-processes-and-service-delivery-in-local-government-a-case-study-of-bundibugyo-district-uganda