Security Issues In Electronic Baniung A Case Of Equity Bankkenya Kikijyu Branch

ABSRACT

The study was about addressing the security issues in e-banking a case study of Equity

bank Kikuyu branch (Kenya). The specific objective of the study was to address the

security risks experienced while using e-banking at Equity bank Kikuyu branch.

Chapter one established the background of the study, the statement of the problem, the

purpose of the study which was to address the security issues in electronic banking at

Equity bank Kikuyu branch (Kenya), the research objectives; to address the security risks

in c-banking, to address the security responses in c-banking and to address the security

risks management or measures in e-banking, the research objectives were used to

formulate the research questions, the scope of the study was restricted to Equity bank

Kikuyu branch (Kenya), and the significance of the study; which was necessary to

address the security breaches like breaches with serious criminal intent, breaches by

casual hackers of which these threats gave potentially serious financial, legal and

reputational implications. It also helped address the security responses to be taken once

any issue of security in electronic banking was experienced.

Chapter two was about the literature review of security-, the theoretical framework of the

study and also discussed the research objectives in depth. Chapter three was about the

research methodology employed, the research design used was both qualitative and

quantitative, area of study Equity bank Kikuyu Branch (Kenya), and the study population

was the employees of Equity bank Kikuyu Branch (Kenya) of the various departments.

The sample design used was random sampling and the sample size was 60 respondents.

Primary & secondary data sources were used for data collection through the use of

interviews and questionnaires. Limitations of the study which were inadequate

information, limited time & financial constraints.