Supplier Development and Purchasing Performance in Organizations. A Case Study of Mogas (U) Ltd.

TABLE OF CONTENTS

DECLARATION ........................................................................................................................ i

APPROVAL .............................................................................................................................. ii

DEDICATION .......................................................................................................................... iii

ACKNOWLEGEMENT ........................................................................................................... iv

TABLE OF CONTENTS .................................................................................................. : ....... v

LIST OF TABLES .................................................................................................................. viii

ABSTRACT ............................................................................................................................. ix

CHAPTER ONE ...................................................................................................................... 1

INTRODUCTION ................................................................................................................... 1

1.0 Introduction .......................................................................................................................... !

l.lBack Ground to the Study ..................................................................................................... I

1.2 State1nent of the Proble1n ......................................................................................................... 2

1.3 Purpose of the study ............................................................................................................. 3

l .4Objectives of the study ......................................................................................................... 3

1.5 Research Questions .............................................................................................................. 3

1.6Scope of the study ..................................................................................................................... 3

1.6.1 Content scope ..................................................................................................................... 3

1.6.2Geographical scope ............................................................................................................ 3

l .6.3Ti1ne scope ......................................................................................................................... 3

1. 7 The conceptual framework .................................................................................................. 4

1.8 Significance of the Study ..................................................................................................... 5

CHAPTER TWO ..................................................................................................................... 6

LITE RA TORE REVIEW ....................................................................................................... 6

2.0 Introduction .......................................................................................................................... 6

2.1 The structure of Supplier Development Activities .............................................................. 6

2. 2 Literature Review ............................................................................................................... 9

2.3 Relationships among Supplier Development Activities .................................................... 10

2.4 Supplier Development and Perfonnance ........................................................................... 12

2.5 Supplier development ........................................................................................................ 14

2.6 Supplier development process ........................................................................................... 14

V

2. 7 categories of supplier development practices .................................................................... 16

2.8 Importance of categorizing of supplier development practices ......................................... 17

2.9 Purchasing perfonnance .................................................................................................... 19

2.9 .1 Measures of purchasing perfonnance ............................................................................. 20

2.10 The following are the measures of purchasing perfonnance ........................................... 20

2.11 Relationship between supplier development and purchasing perfonnance ..................... 22

2.12 Conclusion from the literature review ............................................................................. 24

CHAPTER THREE ............................................................................................................... 25

RESEARCH METHODOLOGY ....... , ................................................................................. 25

3.0 Introduction ........................................................................................................................ 25

3 .1 Research Design ................................................................................................................ 25

3.2 Study Population ................................................................................................................ 25

3.3 Sampling Procedure ........................................................................................................... 25

3.4 Sa111ple Size .................................................................................................................. , .... 25

3.5 Data collection and instruments ......................................................................................... 26

3.5.1 Questionnaire ................................................................................................................ 26

3.5.2 Interviews ....................................................................................................................... 26

3.5.3 Observation ..................................................................................................................... 27

3.5.4 Secondary data ................................................................................................................ 27

3.6 Data Analysis ..................................................................................................................... 27

3.7 Reliability and Validity of the Data ................................................................................... 27

3.8 Ethical considerations ........................................................................................................ 27

CHAPTER FOUR ................................................................................................................. 28

PRESENTATION, DISCUSSION AND ANALYSIS OF RESEARCH FINDINGS ...... 28

4.0 Introduction ........................................................................................................................ 28

4.1 Background Infonnation .................................................................................................... 28

4.1.1 Age Respondents ............................................................................................................ 28

4.1.2 Gender of respondent ...................................................................................................... 30

4.1.3 Education level of Respondents ...................................................................................... 31

4.1.4 Position of Respondents at Mogas (U) limited ............................................................... 32

4.1.5 Period worked by employees in Mogas (U) limited ....................................................... 33

4.2 The findings of the supplier development process in Mogas Uganda limited .................. 34

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4.3 The findings of Different levels of supplier development practices /activities ................. 35

4.5 supplier develop1nent ......................................................................................................... 37

4.6 Categories of supplier development practices and levels .................................................. 38

4.6.1 Different levels of supplier development activities ........................................................ 40

4. 7 The following are the measures of purchasing perfonnance according to the respondents

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CHAPTER FIVE ................................................................................................................... 45

CONCLUSIONS AND RECOMMENDATION ................................................................. 45

5.1 Conclusions ........................................................................................................................ 45

5.2 Recomn1endations .............................................................................................................. 45

5.3 Areas for fmiher research .................................................................................................. 47

APPENDIX I: RESEARCH INSTRUMENTS ....................................................................... 48

APPENDIX II: TIME SCHEDULE ........................................................................................ 54

APPENDIX III: STUDY BUDGET ........................................................................................ 55