Supplier Sourcing And Service Delivery In The Public Sector A Case Study Of Wakiso District Local Government

ABSTRACT

The study was carried out to investigate the relationship between supplier

sourcing and service delivery in the public sector.

It was mainly based on three objectives;

To examine the key drivers to supplier sourcing, to examine risks and

challenges of supplier sourcing and to establish the relationship between

supplier sourcing and service delivery in the public sector.

The study relied on primary data and secondary data; primary data was mainly

from observations and questionnaires. Secondary data was collected from

extensive reviewing of the existing literature and thus drawing inferences for

purposes of comparing and contrasting findings. The research was qualitative

involving a descriptive research design. The sample size of the target

population was 44 driven using Solvein's formula. Time constraints, financial

constraints were the major challenges the researcher faced.

F'rom the findings the researcher discovered that there exists a positive

relationship between supplier sourcing and service delivery in the public

sector.

Finally basing on the findings the researcher made the following

recommendations.

Agreements should be signed to ensure that confidentiality of the supplier's

information is highly maintained because basing on the findings it was found

out that all 50 respondents, agreed that the district was facing a problem of

limited access to supplier information.

The government should institute bodies mainly to deal with fighting

corruption in the public sector because findings showed that out of 50

respondents 44 respondents agreed that supplier sourcing exercise was facing

a challenge of corruption within the government.

The government should invest in the will to expand the political capacity

necessary to implement and enforce the very comprehensive procurement

regulation and prepare a proper and comprehensive procurement legal

framework so that procurement entities which become reluctant in enforcing

requirements such as supplier sourcing can be dealt with. Because it was

agreed by 90% of the respondents that many public sector organisations are

reluctant to carry out supplier sourcing.

The district should carry out massive sensitization of the district officials

through workshops and trainings, about supplier sourcing and its importance

because in the findings, it was found out that most of the respondents were not sure what supplier sourcing was all about like under establishing the relationship between supplier sourcing and service delivery in the public sector.