Supplies Evaluation Criteria in Procurement and Attainment of Total Quality Management in Government Sectors in Tanzania A case Study of Tanzania A case Study of Tanzania National Road Agency

Abstract

The main concern of this study was to find out the supplier evaluation criteria and total

quality management in government organizations in Tanzania. The major three specific

objectives were, to identify methods used in evaluating suppliers in the agency, to identifY

the strengths and/or weaknesses of the supplier evaluation matrix used by the

Procurement Management Unit - T ANROADS, to identifY measure to be used in order to

attain total quality management in government sector. Through them, the study was able to

come up with the expected results which came from a descriptive and comparative design. A

sample of convenience was used. Data was collected through both primacy and secondacy

sources. Among the tools employed were observation, interview, self completion

questionnaire, which involved almost all the stakeholders in the procurement department at

the area of the study.

On exploring the existing Supplier Evaluation Criteria, the study found that it passes through

three stages namely, pre-qualification, detailed evaluation and contracts awards and control.

However, on checking the areas for the existing Supplier Evaluation improvement, the study

found it to be generally strong because it enables the agency to achieve his/her procurement

objectives for the financial year. On identifying the relationship between education level and

Supplier Evaluation Matrix, it was found that in reality there is a direct relationship between

the two because the users of Supplier Evaluation need to have fully knowledge on it

otherwise they can not execute detailed supplier evaluation.

The study was also conducted to see if Total Quality Management is achieved by the

organizations suppliers. The actual findings revealed that TQM n the entire process of

supply in the organization is obtained by value for money and goods of the right quality, in

the right quantity, at the right price and on the right time.

Ultimately the study concludes that, with respect to objective one that there is good Supplier

Evaluation Matrix which is set inline with Public Procurement Act and Public Procurement

Regulatocy Authority it enables to get source. to objective

two that the SEM is definitely strong because the Agency achieves her short and strategic procurement goal.