ABSTRACT
This research titled, ‘the effects of he management of accounts receivables on the performance of public corporation” was aimed at finding out all the factors that affect the level of receivable of public corporation reasons behind the huge amount of debts being owed this corporation and most importantly how the combine effects of these factors affect their performances generally.
This in line with the reasoning that the issue of the receivables and the problems usually arising from its poor management does not in any way exclude public corporation since most of them as well provide services on credit.
The research itself was designed to be descriptive, consequently, the survey research approach was adopted. Based on this public corporation the National Electric Power Authority (NEPA) were randomly selected as the sample. The sample size consisted of two hundred and ninety persons chosen from the three hundred customers to whom questionnaire were administered and also one hundred and twelve persons chosen from the one hundred and twenty employees of the sample co-operation to whom questionnaires were administered also in addition two different sets of questionnaire were designed for this study. While one as administered to the customers of the sample corporation, the other was administered to the employees.
Subsequently, information collected wee analysed using tables and simple percentage. Additionally, the chi-square dist and co-efficient of correlation were used in testing the hypothesis formulated in order to prove or disprove them after which the findings from the study were summarized and conclusions drawn from them.
The study showed that such factors as, the rates being charged for this corporations’ services the billing system the general economic situation in the country and the working conditions of the staff are some of the factors that influence receivables of public corporation. It was further discovered that inefficient management of receivables by public corporation directly and indirectly lead to such problems as illiquidity, irregular payment of workers salaries and other entitlements, employees less of motivation and high labour turnover all of which affects the per of public corporation negatively.
However, in view of the findings made from the study and conclusion drawn there from that how public corporation manage their receivables grossly affect their performance either directly or indirectly in the forms mentioned above, some recommendations were made in chapter five of this report and it is hoped that these recommendations are adhere to, there will be significant and justifiable improvements directly on their performances most especially in Enugu district and then the nation as a whole.
TABLE OF CONTENT
Title Page II
Approval page IV
Acknowledgement V
Abstract VI
List of tables
Table of contents IX
List of figures
CHAPTER ONE: INTRODUCTION
1.1Background of the study 1
1.2Statement of the problem 3
1.3Purpose of the study 5
1.4Significance of the study 6
1.5Formulation of hypothesis 7
1.6Scope and limitations of the study 8
1.7Definition of terms 9
1.8Information of the case studies. 11
1.9Brief historical background of NEPA 11
1.10Brief historical background of water corporation 11
CHAPTER TWO: LITERATURE REVIEW
2.1The concept of accounts receivable 14
2.2Observation of accounts receivable 17
CHAPTER THREE: RESEARCH METHODOLOGY
3.1Research design 27
3.2Description of population 28
3.3Method of data collection 28
3.4Sample size 29
3.4.1Administration and retrieval questionnaire 29
3.5Description of questionnaire 31
3.6Method of data analysis 32
3.7Method of testing hypothesis 32
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1Objective one 33
4.2Objective two 41
4.3Objective three 45
4.4Test of hypothesis 49
4.4.1Test of hypothesis one 50
4.4.2Test of hypothesis two 53
4.4.3Test of hypothesis three 55
CHAPTER FIVE: SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION
5.1Summary of findings 60
5.2Recommendations 63
5.3Conclusion 65
BIBLIOGRAPHY 68
Appendices
Questionnaire for NEPA and Water corporations customers 72
Questionnaire for Water corporations staff 73