The study conducted was about Electronic Procurement on operations effectiveness in an
organization .The research was conducted from Total Headquarters fuel selling company
located on 71
h street, industrial area, Kampala city.
Organizations are feeling the pain of depending on paper and people intensive processes,
The study to find a solution to this problem was guided by these objectives: establishing
the different forms of Electronic Procurement used, establishing the benefits that are
realized from use of Electronic Procurement and finding out factors that hinder adoption
and implementation of Electronic Procurement in an organization.
The study used a descriptive research based on a sample size of 3 0 respondents. The
researcher targeted staff from the purchasing department, stores, finance and user
department. Questionnaires and interviews were the tools used by the researcher to
The research findings were analyzed and presented using tables, charts and graphs.
The researcher found out that organizations use different forms of Electronic
Procurement, internet and Electronic Request for Quotation being the most widely used.
Electronic Procurement is beneficial to both the organization and the industry at large
thus much efforts should be put to this strategic function, however there are many set
backs that affect the success of Electronic Procurement which need to be addressed with
The findings revealed that minimizing costs and improving organization's performance
are the main benefits realized fi·om use of Electronic Procurement
The researcher took keen interest to find out why the organization was finding it hard to
fully install and depend on Electronic Procurement, It was found out that there were high
costs involved related to installation, maintenance and supervision , low levels of
technology advancement in the industry was also a major hindrance to the use of
Finally the researcher recommended that organizations should benchmark on other
organizations that are using Electronic Procurement systems already so as to have an
accurate cost- benefit analysis, refresher workshops should also be used so as increase on
awareness about advantages of Electronic Procurement.
RICHARD, N (2021). The electronic procurement on operations effectiveness in an organization. Case study total headquarters uganda. Afribary. Retrieved from https://afribary.com/works/the-electronic-procurement-on-operations-effectiveness-in-an-organization-case-study-total-headquarters-uganda
RICHARD, NUWAMANYA "The electronic procurement on operations effectiveness in an organization. Case study total headquarters uganda" Afribary. Afribary, 10 Jun. 2021, https://afribary.com/works/the-electronic-procurement-on-operations-effectiveness-in-an-organization-case-study-total-headquarters-uganda. Accessed 01 Aug. 2021.
RICHARD, NUWAMANYA . "The electronic procurement on operations effectiveness in an organization. Case study total headquarters uganda". Afribary, Afribary, 10 Jun. 2021. Web. 01 Aug. 2021. < https://afribary.com/works/the-electronic-procurement-on-operations-effectiveness-in-an-organization-case-study-total-headquarters-uganda >.
RICHARD, NUWAMANYA . "The electronic procurement on operations effectiveness in an organization. Case study total headquarters uganda" Afribary (2021). Accessed August 01, 2021. https://afribary.com/works/the-electronic-procurement-on-operations-effectiveness-in-an-organization-case-study-total-headquarters-uganda