ABSTRACT
The general objective of the study was to establish the impact of administrative work on
employee effectiveness. Th~ study was carried out in Posta Uganda Limited located
along Kam~ala Road in the city of Kampala. The researcher took a sample total of 60
participants .vho included 40 employees, 10 administrative officers and 10 administrative
assistants. The study findings were investigated in line with the research questions of the
study. The J irst research question was, "what are the management factors that influence
motivation" A research was conducted in order to answer that question and finding
revealed the t though many staff feel they are treated well, the study discovered that
members o · staff of the support staff felt management was to blame for the low
effectivenes; of staff. The major recommendations wen, that the company should try to
pay in time ,md pay according to inflation levels because levels of payment at all levels of
work influence motivation. When an individual is highly motivated then they do not think
of other alternatives to their work and hence concentrate which results in better
performance in the job. Management should try to involve workers in the decision
making rrocess before implementing company wide changes. This will make the staff
feel part of the team and hence struggle to achieve the set goals-which they were part of.
This will lead to higher levels of commitment and resulting in hirher levels of service
delivery effectiveness.
Frontiers, E. & NGENYA, F (2021). The Impact Of Administrative Work On Employee Effectiveness: A Case Study Of Posta-Uganda Limited. Afribary. Retrieved from https://afribary.com/works/the-impact-of-administrative-work-on-employee-effectiveness-a-case-study-of-posta-uganda-limited
Frontiers, Edu, and FATMAMOHAMED NGENYA "The Impact Of Administrative Work On Employee Effectiveness: A Case Study Of Posta-Uganda Limited" Afribary. Afribary, 12 Jun. 2021, https://afribary.com/works/the-impact-of-administrative-work-on-employee-effectiveness-a-case-study-of-posta-uganda-limited. Accessed 23 May. 2022.
Frontiers, Edu, and FATMAMOHAMED NGENYA . "The Impact Of Administrative Work On Employee Effectiveness: A Case Study Of Posta-Uganda Limited". Afribary, Afribary, 12 Jun. 2021. Web. 23 May. 2022. < https://afribary.com/works/the-impact-of-administrative-work-on-employee-effectiveness-a-case-study-of-posta-uganda-limited >.
Frontiers, Edu and NGENYA, FATMAMOHAMED . "The Impact Of Administrative Work On Employee Effectiveness: A Case Study Of Posta-Uganda Limited" Afribary (2021). Accessed May 23, 2022. https://afribary.com/works/the-impact-of-administrative-work-on-employee-effectiveness-a-case-study-of-posta-uganda-limited