The Impact Of Decentralisation Policies On Service Deliverly In Nakaseke Town Council, Uganda

ABSTRACT

The study aimed at establishing the impact of decentralization policies on service delivery in

Uganda. It was carried out in Nakaseke Town Council, Nakaseke District, which is located in the

Central region of Uganda. It was meant to establish how decentralization policies have or have

failed to foster service delivery in Uganda. A cross-sectional research taking the exploratory and

descriptive approach was used, that is, both qualitative and quantitative methods were applied.

The mentioned sample size coupled with other methodological considerations like interviews

and descriptive research design elicited a multiplicity of findings as regards decentralization

policies and service delivery. Respondents were selected using both random and purposive

sampling. It was found that people are aware of what good governance entails and what local

governments should do to ensure its applicability. The findings established that decentralization

policies if well implemented, they would promote service delivery in Nakaseke Town council in particular and Uganda in general. It was found out that local government officials do not observe

the principles of good governance that include among others; accountability, justice,

transparence, participation in decision making and free and fair elections. The findings hence

propelled the researcher to recommend for further research in the same area. The researcher also recommended for central government’s commitment to decentralization objectives.