The Impact Of Total Quality Management On Organizational Performance: A Case Study Of Nile Breweries Limited Jinja District

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TABLE OF CONTENT

DECLARATION ....................................................................................................... i

APPROVAL ............................................................................................................ ii

DEDICATION ....................................................................................................... iii

ACKNOWLEDGEMENT ........................................................................................... iv

EXECUTIVE SUMMARY ........................................................................................... V

LIST OF ACCRONYMS ........................................................................................... vi

TABLE OF CONTENT ............................................................................................ vii

LIST OF TABLES .................................................................................................... x

LIST OF FIGURES ................................................................................................. xi

CHAPTER ONE ................................................................................................ 1

INTRODUCTION ............................................................................................. 1

1.0 Background of the study ............................................................................. 1

1.1 Relationship between TQM and organizational performance ............................. 3

1.2 Statement of the problem ................................................................................ 4

1.3 Objective of the study ................................................................................ 4

1.3.1 General objective .................................................................................... 4

1.3.2 Specific objective ................................................................................... .4

1.4 Research questions .................................................................................... 4

1. 5 Scope of the study ..................................................................................... 5

1.5.1 Contextual scope .................................................................................... 5

1.5.2 Geographical scope ................................................................................. 5

1.5.3 Time scope/ Timeline .............................................................................. 5

1.6 Significance of the study ............................................................................. 5

1.7 Conceptual frame work ............................................................................... 6

CHAPTER TWO ............................................................................................... 7

LITERATURE REVIEW ...................................................................................... 7

2.0 Introduction .............................................................................................. 7

2.1 Total Quality Management .......................................................................... 7

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APA

FAROUK, B (2021). The Impact Of Total Quality Management On Organizational Performance: A Case Study Of Nile Breweries Limited Jinja District. Afribary. Retrieved from https://afribary.com/works/the-impact-of-total-quality-management-on-organizational-performance-a-case-study-of-nile-breweries-limited-jinja-district

MLA 8th

FAROUK, BALABYEKI "The Impact Of Total Quality Management On Organizational Performance: A Case Study Of Nile Breweries Limited Jinja District" Afribary. Afribary, 12 Jun. 2021, https://afribary.com/works/the-impact-of-total-quality-management-on-organizational-performance-a-case-study-of-nile-breweries-limited-jinja-district. Accessed 19 Oct. 2021.

MLA7

FAROUK, BALABYEKI . "The Impact Of Total Quality Management On Organizational Performance: A Case Study Of Nile Breweries Limited Jinja District". Afribary, Afribary, 12 Jun. 2021. Web. 19 Oct. 2021. < https://afribary.com/works/the-impact-of-total-quality-management-on-organizational-performance-a-case-study-of-nile-breweries-limited-jinja-district >.

Chicago

FAROUK, BALABYEKI . "The Impact Of Total Quality Management On Organizational Performance: A Case Study Of Nile Breweries Limited Jinja District" Afribary (2021). Accessed October 19, 2021. https://afribary.com/works/the-impact-of-total-quality-management-on-organizational-performance-a-case-study-of-nile-breweries-limited-jinja-district