THE PARTICIPATION OF END USERS AND PROCUREMENT EFFECTIVENESS A CASE STUDY KA WACOM

ABSTRACT

The research study inspired by the concern about the participation of the end user and

procurement effectiveness in KA WA COM. The objectives of the study were to find out

the contribution of end users towards price reduction, how end users influence the

production of quality products and to establish how end users contribute to timely

delivery of goods and services.

The research covered the Depaiiment of Marketing, Procurement, Account and

Transport. The methods used were qualitative and quantitative and the tools used during

the study included interviewing and questionnaire.

The date was presented and analyzed quantitatively (use of tables, frequencies and

percentages) and qualitatively (by explanation).

The findings of the study indicate that the end users greatly contribute toward

procurement effectiveness in KA WACOM-Uganda limited , that is, on average, 83% of

the respondents responded that the end users influence quality; on average 71 % of the

respondents responded that the end users influence timely delivery of goods and services;

on average 92% of the respondents responded that the end users influence the prices at

which they purchase.

In line with the findings above, the researcher recommends the following; the

manufacturers to be end users oriented, government to give assistance to manufacturers

and the general public to always understand the economic changes in the world.

The reseai·cher suggests that further study should be conducted in the following ai·eas;

How the end users contribute to profitability of the organization, the contribution of

consumers towards stock turnover.