The role of Human Resource Manager in the actualization of various organizational objectives cannot be over-emphasized. Service provision role is all about ensuring and providing services to internal customers. The aims are to provide effective services to the customers that meet the needs of the bank, its management and employees and to administer them efficiently. Human Resource Manager designs programmes to develop its human resources, to their fullest capacities and to maintain ongoing employee commitment aimed at attaining organizational goals. Using a primary source obtained through a structured questionnaire and interview schedule. The questionnaire was specifically designed and administered to senior and junior staff of Enugu Guaranty Trust Bank and chi-square method was used in the analysis. This study examined the way at which the profit drive of GTB management undermines the creative and innovative activities of the Human Resource Manager of which the data analysis showed that profit drive of GTB management does not undermine the creative and innovative activities of the Human Resource Manager. This implies that the Bank is driven by profit and creativity and innovation play a major role in ensuring profitability. The study also analyzed that poverty of intellectual capital of the Human Resource Manager of GTB has adverse effect on the Bank. It shows that it has been supported by the data in this study and it confirmed the need to uphold and retain endowed Human Resource Manager that would ensure competitive advantage. This study ascertained that the constant change in GTB banking technology undermines the functions of Human Resource Manager. It has been confirmed that there is urgent need to adapt, learn rapidly and continuously embrace technological changes such as Information and Communication Technology.
Ugwu, A.
(2018). THE ROLE OF HUMAN RESOURCE MANAGER IN THE ACHIEVEMENT OF ORGANIZATIONAL GOALS: A STUDY OF ENUGU GUARANTY TRUST BANK. Afribary. Retrieved from https://afribary.com/works/the-role-of-human-resource-manager-in-the-achievement-of-organizational-goals-a-study-of-enugu-guaranty-trust-bank-2852
MLA 8th
Ugwu, Anderson
"THE ROLE OF HUMAN RESOURCE MANAGER IN THE ACHIEVEMENT OF ORGANIZATIONAL GOALS: A STUDY OF ENUGU GUARANTY TRUST BANK" Afribary. Afribary, 29 Jan. 2018, https://afribary.com/works/the-role-of-human-resource-manager-in-the-achievement-of-organizational-goals-a-study-of-enugu-guaranty-trust-bank-2852. Accessed 11 Dec. 2023.
MLA7
Ugwu, Anderson
. "THE ROLE OF HUMAN RESOURCE MANAGER IN THE ACHIEVEMENT OF ORGANIZATIONAL GOALS: A STUDY OF ENUGU GUARANTY TRUST BANK". Afribary, Afribary, 29 Jan. 2018. Web. 11 Dec. 2023. < https://afribary.com/works/the-role-of-human-resource-manager-in-the-achievement-of-organizational-goals-a-study-of-enugu-guaranty-trust-bank-2852 >.
Chicago
Ugwu, Anderson
. "THE ROLE OF HUMAN RESOURCE MANAGER IN THE ACHIEVEMENT OF ORGANIZATIONAL GOALS: A STUDY OF ENUGU GUARANTY TRUST BANK" Afribary (2018). Accessed December 11, 2023. https://afribary.com/works/the-role-of-human-resource-manager-in-the-achievement-of-organizational-goals-a-study-of-enugu-guaranty-trust-bank-2852
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