Utilisation Of Information And Communication Technology For Staff Recruitment, Selection And Placement Among Human Resource Management Practitioners In South-West Nigeria

SSA Research Samuel Ayodeji OMOLAWAL 258 PAGES (77399 WORDS) Thesis
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ABSTRACT

Innovations in Information and Communication Technology (ICT) have created a digital

revolution that has changed the way Human Resource Management (HRM) functions are

conducted. Previous studies on ICT utilisation in organizations focused largely on functions such

as finance, marketing and production, with little attention on HRM functions. This study,

therefore, investigated the utilisation of ICT for staff recruitment, selection and placement among

HRM practitioners in South-West Nigeria.

World system, Business innovations and Rogers’ Diffusion of innovation were used as the

theoretical framework. Research design was a descriptive survey and the study was conducted on

the 1,052 registered members of the Chartered Institute of Personnel Management of Nigeria. A

structured questionnaire was used to elicit information on socio-demographic characteristics,

level of ICT utilisation for staff recruitment, influence of ICT utilisation for staff recruitment on

the quality of staff recruited, benefits derivable from ICT utilisation; challenges associated with

ICT utilisation; and perceived factors affecting utilisation of ICT for staff recruitment, selection

and placement. The level of ICT utilisation was measured using Barber and Reilly’s 19-item, 2-

point scale categorized as low (< 19), moderate (20-29) and high (≥30). Twenty In-Depth

Interviews were conducted with HRM practitioners purposively selected to complement the

questionnaire. Quantitative data were analysed using descriptive statistics, Chi-square tests and

Spearman Rank correlation at P<0.05 while qualitative data were content analysed.

The respondents’ mean age was 46.3±1.0 years, 61.4% were males, and 72.4% were in the

private sector. Majority of the respondents (47%) reported low ICT utilisation for staff

recruitment functions, while 41.5% reported moderate and 11.5% reported high levels of ICT

utilisation for staff recruitment functions. Majority of the respondents reported that ICT

utilisation leads to recruitment of staff with good computer knowledge (56.9%), staff with wider

exposure and experience (54.9%), and staff with multi-functional capacities (54.3%). Majority of

the respondents also revealed that benefits derivable from ICT utilisation for staff recruitment

included speed (98.0%), cost savings (98.0%), effective communication with applicants (96.2%),

and obtaining wider range of applicants (98.0%). Challenges associated with ICT utilisation for

staff recruitment included low internet penetration (86.0%), and high costs of acquisition and

upgrading of software and ICT tools (87.4%). Technology dependence (84.8%), frequency of

recruitment in organizations (73.4%), financial capability (85.1%), size of organizations (67.4%),

and location of organizations (77.4%) were perceived factors affecting utilisation of ICT for staff

recruitment functions. There was a positive and significant relationship between respondents’

business sector and ICT utilisation (X2 = 39.10) r=0.08). The IDI revealed that utilisation of ICT

enhanced staff recruitment functions by bridging recruitment cycle and building data bases for

future recruitments. However, poor power supply and network failure were identified as

challenges.

Utilisation of ICT for staff recruitment, selection and placement offers a number of benefits to

Human Resource Management practitioners in South-West Nigeria. Human Resource

Management practitioners should, therefore, invest more, in acquisition and utilisation of internet

facilities and computer software for their recruitment exercises.

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APA

SSA, R (2021). Utilisation Of Information And Communication Technology For Staff Recruitment, Selection And Placement Among Human Resource Management Practitioners In South-West Nigeria. Afribary.com: Retrieved May 13, 2021, from https://afribary.com/works/utilisation-of-information-and-communication-technology-for-staff-recruitment-selection-and-placement-among-human-resource-management-practitioners-in-south-west-nigeria

MLA 8th

Research, SSA. "Utilisation Of Information And Communication Technology For Staff Recruitment, Selection And Placement Among Human Resource Management Practitioners In South-West Nigeria" Afribary.com. Afribary.com, 23 Apr. 2021, https://afribary.com/works/utilisation-of-information-and-communication-technology-for-staff-recruitment-selection-and-placement-among-human-resource-management-practitioners-in-south-west-nigeria . Accessed 13 May. 2021.

MLA7

Research, SSA. "Utilisation Of Information And Communication Technology For Staff Recruitment, Selection And Placement Among Human Resource Management Practitioners In South-West Nigeria". Afribary.com, Afribary.com, 23 Apr. 2021. Web. 13 May. 2021. < https://afribary.com/works/utilisation-of-information-and-communication-technology-for-staff-recruitment-selection-and-placement-among-human-resource-management-practitioners-in-south-west-nigeria >.

Chicago

Research, SSA. "Utilisation Of Information And Communication Technology For Staff Recruitment, Selection And Placement Among Human Resource Management Practitioners In South-West Nigeria" Afribary.com (2021). Accessed May 13, 2021. https://afribary.com/works/utilisation-of-information-and-communication-technology-for-staff-recruitment-selection-and-placement-among-human-resource-management-practitioners-in-south-west-nigeria