CHAPTER ONEINTRODUCTION1.1 BACKGROUND TO THE STUDYThe world today has embraced globalisation, a complicated process, focusing on how events,decisions and activities in one part of the world can have consequences in other parts of theworld (Lee & Collin 2005), to achieve a defined business purpose. However, just when wethought we had seen the depth to which an otherwise healthy economy can reach, worldevents continue to occur that change every business plan significantly (Lalli, 2003). Thehars...
