Assessment of Airline passenger service quality in Nigeria
Air transport has provided a lot of benefits to the economic development of any nation and has enabled stronger political ties. The deregulation of the aviation sector has led to increasing number of private operators over the years and as the passenger traffic handled by the aviation sector increase airlines are faced with a lot of challenges resulting in service defection. Therefore, the aim of this paper is to assess the airline Passenger service quality in Nigeria. The specific objecti...