ABSTRACT Over the years, there have been persistent and consistent issues bordering on security in the Murtala Mohammed International Airport, Ikeja, Lagos. As an International airport as well as the gateway into our Country, it is expected to measure up to international standards in facilities, personnel, services, security, safety etc but unfortunately most of these areas are atimes neglected and consequently fall below acceptable international s...
ABSTRACT Emergency Plan and Response Management is one of the most important determinants which affect global competitiveness of the aviation industry. The study examined Nigerian airlines’ emergency planning and response management services, including seven dimensions of services defined by Gronroos t-test model with 95 percent confidence. Satisfaction of airlines customers was measured and we observed that passengers were not satisfied within ...
ABSTRACT The study investigated the contributions of the concessionaires in the efficiency of Apapa port, Lagos.The paper x-rays the performances of the Apapa at two points in time, as pre - concession era, from 2000-2005 and2006 – 2012 as post concession era.The research identified the problems that have bedeviled the ports of Nigeria before the concession as corruptive tendencies, high tariffs, congestion, long waiting time for vessels berth, v...
Seaport play a very important role in world trade. Efficient ports are known to be the key source of rising integration of global economy. In this paper we shall consider these institutional aspects of improving seaport performance under three convenient headings:1. Operation.2. Maintenance.3. Safety.
The aim of this research is to conduct a comparative study of passenger satisfaction and service quality in Nigeria among the considered airlines (Virgin Atlantic, British airways and Med-view airline) on Lagos to London route/flights. The research was based on assessing the level of passenger satisfaction on the airline service quality attributes/dimensions. The study shows and ranked Virgin Atlantics services first, British airways services second and Med-view airline service...
The aim of the study is to access the economic implication of absence of National carrier in the Nigeria aviation industry. The airline industry is the key drive of the travel and tourism industry and also a major contributor to many countries‟ overall economy through international tourist arrivals and departures. The study estimate the amount of revenue Nigeria is losing to capital flights for not having a viable national carrier over the past ten years that is from 200...
CHAPTER ONEINTRODUCTION1.1 Background Of The StudyPassengers leaving on a trip normally want to spend as little time as possible in theterminal. They want to have baggage carts readily available, a fast check-in, and little timewaiting before and quick boarding prior to a timely departure. Passengers do not appreciate longline-ups, repetitive security checks, crowded departure areas, line-ups for boarding and a delayeddeparture. The rise in terrorist activity req...
Most cities in Africa characteristically experience peak time traffic due to the commuter lifestyles of urban area residents. Therefore, in the morning roads leading to the central business district of most towns experience congestion while those leading out tend to have free flows. Traditional methods of solving this congestion problem such as additional roadway capacity have proved to be ineffective and overly expensive. Therefore, Solution of this kind of traffic congestion problem calls f...
Abstract: This book explains innovation in the maritime logistics industry. In the literature review if this book, "A logistics approach to sea port efficiency; case study Tema port" more approaches, innovation are discussed.
This Paper has examined the structure of bus operation in metropolitan Lagos. The primary aim of this research work was to assess and examine the stucture of bus operation in iyanapaja-ikotun road corridor. However the following objectives where pursued Examine the total bus stop capacity along the corridor; Examine the bus and passenger adequacy the corridor, examine the passenger profile along the corridor examine the structure of the bus operation along the corridor. Relevant...
ABSTRACTMinimizing Haulage Roundtrip Distribution Cost of Manufactured Products is a major concern in the haulage industry. The success of each trip requires for a truck owner or fleet manager of a haulage company to assign to the truck driver the resources needed for the job success.However, on close examination, the fuel for the return trip and a tangible percentage of the road expense budget achieves little but to bring the truck back to the yard. These resources are not engaged on the ret...