Table of contents CHAPTER ONE4 INTRODUCTION4 1.1 Background of the Study4 1.2 Problem Statement6 1.3 Research Question7 1.4 Research Objective8 1.5 Key Definitions8 1.6 Organization of the Thesis9 1.7 Chapter Summary10 CHAPTER TWO11 LITERATURE REVIEW11 2.1 Unified Theory of Acceptance and Use of Technology (UTAUT)11 2.2 Technology Acceptance Model (TAM)12 2.3 Hypotheses Development12 2.3.1 Perceived Usefulness12 2.3.2 Perceived Ease of Use13 2.3.3 Perceived Trust13 2.3.4 Social Influence14 2...
