Factors Influencing the Intention and Adoption of E-Wallet in Malaysia

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Table of contents


CHAPTER ONE 4

INTRODUCTION 4

1.1 Background of the Study 4

1.2 Problem Statement 6

1.3 Research Question 7

1.4 Research Objective 8

1.5 Key Definitions 8

1.6 Organization of the Thesis 9

1.7 Chapter Summary 10

CHAPTER TWO 11

LITERATURE REVIEW 11

2.1 Unified Theory of Acceptance and Use of Technology (UTAUT) 11

2.2 Technology Acceptance Model (TAM) 12

2.3 Hypotheses Development 12

2.3.1 Perceived Usefulness 12

2.3.2 Perceived Ease of Use 13

2.3.3 Perceived Trust 13

2.3.4 Social Influence 14

2.3.5 Facilitating Conditions 15

2.3.6 Behavioral Intention and Actual Adoption 15

2.4 Proposed Theoretical Framework 16

2.5 Chapter summary 17

CHAPTER THREE 17

RESEARCH METHODOLOGY 17

3.1 Research Methods 18

3.2 Data collection 18

3.3 Primary data 18

3.4 Secondary data 19

3.5 Construct measurements 20

3,6 Validity and reliability of the research 26

3.7 Chapter summary 27

CHAPTER 4 28

Data Analysis 28

PRESENTATION OF FINDINGS 28

Discussion of Findings 32

Hypotheses 33

Confirmation of Hypotheses 34

Summary of findings 34

Limitations and suggestions 34

CHAPTER 5 35

DISCUSSION, CONCLUSION, AND IMPLICATIONS 35

5.0 Introduction 35

5.1 Summary of Statistical Analysis 35

5.2 Discussions of Major Findings 36

5.2.1 Performance Expectancy 36

5.2.2 Effort Expectancy 36

5.2.3 Social Influence 37

5.2.4 Facilitating Conditions 37

5.2.5 Hedonic Motivation 37

5.2.6 Price Value 38

5.2.7 Habit 38

Implications of the Study 38

5.3.1 Theoretical Implication 39

5.3.2 Managerial Implications 39

5.4 Limitations of the Study and Recommendations for Future Research 40

Conclusion 41

Reference 41

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APA

Ouma, S. & Othieno, S (2021). Factors Influencing the Intention and Adoption of E-Wallet in Malaysia. Afribary. Retrieved from https://afribary.com/works/factor20affecting20e-wallet20in2020malaysia

MLA 8th

Ouma, Samuel, and Samuel Othieno "Factors Influencing the Intention and Adoption of E-Wallet in Malaysia" Afribary. Afribary, 24 Aug. 2021, https://afribary.com/works/factor20affecting20e-wallet20in2020malaysia. Accessed 25 Sep. 2021.

MLA7

Ouma, Samuel, and Samuel Othieno . "Factors Influencing the Intention and Adoption of E-Wallet in Malaysia". Afribary, Afribary, 24 Aug. 2021. Web. 25 Sep. 2021. < https://afribary.com/works/factor20affecting20e-wallet20in2020malaysia >.

Chicago

Ouma, Samuel and Othieno, Samuel . "Factors Influencing the Intention and Adoption of E-Wallet in Malaysia" Afribary (2021). Accessed September 25, 2021. https://afribary.com/works/factor20affecting20e-wallet20in2020malaysia