Acentralized Online Air Ticket Reservation System Case Study: Uganda Airline

ABSTRACT Uganda Airline is a leading travel company offering leisure and business travelers the widest selection of )W fares as well as deals on lodging and vacation packages. The system was created to address the need r an unbiased, comprehensive capture and display of fares and rates in a single location for passengers. Uganda Airline search results are presented in an easy-to-use Matrix that displays a vast array of travel options for you. Uganda Airline is the first and only travel system with an online 24 hours Customer Care ‘earn that monitors nationwide travel conditions for our travelers around the clock, everyday. iganda Airline is a system, which helps the flight travelers. Its mission is to offer flexible leisure ravelers a quick and easy way to get better deals on airline tickets. All purchases made on Uganda airline are not final and can be cancelled, refunded or changed. If you want, you can also receive your ipdates by calling Customer Care on toll-free number and using your personalized PIN. When customers ~refer a specific travel itinerary, they offer the widest range of flight options and fares

Table of Contents

AKNOWLEDGEMENT

ABSTRACT

DECLARATION iii

APPROVAL iv

DEDICATION V

Table of Contents Vi

CHAPTER ONE 1

INTRODUCTION 1 1.0 Introduction 1.1 Background I 1.2 Problem statement 2 1.2.1 New system 2 1.3 Scope of the study 3 I.3.lSystemscope 3 1.3.2 Geographical scope 3 1.4 Purpose of the study 3 1.4.1 Objectives of the study 3 1.4.2 Main objective 3 1.4.3 Specific objectives 3 1.4.4 Research Questions 3 1.5 Functional requirements 4 1.6 hardware and software requirements 4 CHAPTER TWO LITERATURE REVIEW 5 2.0 Introduction 5 2.1 Online Ticketing and Functionality of Websites 5 2.2Online Ticketing and Online Marketing 6 2.3 Online Ticketing and Server Capacity of the website 7