An Analysis Of Mobile Information And Communications Technologies In Telecom Namibia: An Integration Architecture

ABSTRACT

The purpose of this study is to analyze Mobile Information Communications Technologies (M-ICT) usage and recommend an integration architecture to Telecom Namibia (TN). The major problem of the research was the current usage of mobile technologies and the benefits of integration M-ICT in TN. The specific objectives are to assess the risk posed by the usage of mobile technologies to TN and to recommend suitable integration architecture for M-ICT in TN. The study is a quantitative research which investigates the current usage levels and possible use cases of M-ICT by TN employees. The positivist research strategy was used for the quantitative non-experimental research survey that includes the gathering and analysis of quantitative data for the study. The data received from respondents was captured in Survey Tracker software, extracted in .SAV file format and imported into SPSS for further analysis. The responses to all items was classified and tabulated in different categories using the IBM SPSS 20 software. The coded data was analyzed by means of One-Way Anova at significance level of .05 in order to determine the relationship of the variables. Significant variables to the study were identified and interpreted accordingly and where possible linked to literature review to gain a full understanding from both primary research data and secondary research.