Research Papers/Topics in Business Administration

Effect of Customer Relationship Management on Organisational Performance

TABLE OF CONTENTS CHAPTER ONE: INTRODUCTION 1.1       Background of the Study 1.2       Statement of Problem 1.3       Objectives of the Study 1.4       Research Questions 1.5       Research Hypotheses 1.6       Significance of the Study 1.7       Scope of the Study 1.8       Operational Definition of Terms CHAPTER TWO: LITERATURE REVIEW 2.1       Conceptual Review 2.1.1    Concept of Customer Relationship Management 2.1.1.1 Types...

Working Capital Management, Financial Skills and Business Performance of Micro, Small and Medium-sized Business Enterprises (MSMES) in Nakawa Division

ABSTRACT The purpose of the study was to assess the relationship of working capital management, financial skills and business performance of MSMEs in Nakawa Division. The study used quantitative approach to help the researcher in generating numerical data and use causal-comparative and correctional design. The unit of analysis were MSMEs and the unit of inquiry were the owners of these businesses. About 132 questionnaires were administered, a total of 130 questionnaires were filled and retur...

Research Project Format for all Students

HOW TO WRITE AN EFFECTIVE RESEARCH PROJECT  The template is a detailed format designed to assist students (undergraduates or postgraduates) for their course-related research project or term paper and research proposal. The general guidelines are followed in the correct technical format.

Assessment of Small-Scale Business on Poverty Reduction A Case Study of Selected Small-Scale Business in Ede North Local Government Area, Ede, Osun State

TABLE OF CONTENTS Cover page   ---------------------------------------------------------------------------------- Title…………………………………………………………………………………… i Declaration……………………………………………………………………………. ii Certification…………………………………………………………………………… iii Dedication…………………………………………………�...

Inventory Control Procedures and Employee Performance in Selected Private Health Institutions Mogadishu, Somali

ABSTRACT  The study was about inventory control procedures and employee performance; this was guided by three objectives which carries the following questions: 1. How does inventory control procedure affect profit in selected health care institutions in Mogadishu - Somalia? (2) How does inventory control procedure affect sales in selected health care institutions in Mogadishu - Somalia?(3) How does inventory control procedure affect market share in selected health care institutions Mogadishu...

Internal Audit and Performance of Public Institutions in Ngororero District Rwanda

ABSTRACT  This research investigated the relationship between internal audit practices and level of performance in public institutions in Ngororero District, in Rwanda. As specific objectives this study was set; to determine the profile of respondents; to determine the effectiveness of internal auditing; to determine the level of performance of public institutions; to establish significant difference in the level of effectiveness of internal auditing among institutions; to establish the sign...

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An assessment into entrepreneurial mind set amongst the SMEs at Buffalo City Metropolitan Municipality in the Eastern Cape

The Eastern Cape is one of the poorest provinces in South Africa. It is devoid of minerals such as coal, gold and diamonds, which are the main drivers and major role players in the economy of South Africa. In as much as it is one of the poorest provinces in the Eastern Cape, especially in terms of mineral resources, it is also the richest province in terms of natural resources from grazing land to forests, marine life to rich farming soils, water to wilderness. Major industries include the au...

Analysis of Environmental Factors Influencing the Performance of Small Business Enterprises in Abuja Municipal Area Council (AMAC)

ABSTRACT This research work analyzed the environmental factors influencing the performance of small business enterprises in Abuja Municipal Area Council (AMAC).  Available literatures and Empirical studies reported that small and medium scale businessesimpacted greatly to the development of the economy of Nigeria. Some selected small scaleenterprises from Abuja Municipal Area Council (AMAC) wasusedasastudyand questionnairewereadministered. The researcher used primary data gathered through ...

Assessment of the Contributions of Deposit Money Banks in Financing Small and Medium Scale Enterprises in Nigeria

This study examines the contributions of the Deposit Money Banks DMB’s in financing Small and Medium Scale Enterprises SME’s in Nigeria. The main objective is to assess the contributions of DMB’s in financing SME’s in Nigeria. As part of the methodology, the study adopted both primary and secondary sources of data. The data were analyzed using descriptive statistics, chi-square and regression analysis to test the formulated hypotheses. In line with the objectives which reveals that �...

The Financial Management in Co-Operative Financing Agency (A Case Study of Kwara Co-Operative Financial Agency L.T.D Ilorin)

ABSTRACT Co-operative financing agency are not different from other types of business with respect to efficient management of their funds they are required to used funds very carefully and judiciously because their source of funds tend to be limited.           The peculiar limitation imposed by co-operative principle make it very difficult for co-operative to obtain sufficient funds from outside e.g. that interest payment must not exceed percentage.           As a catalyst ...

The Empirical Investigation of the Relationship Between the Agricultural Sector and the Industrial Sector as a Strategy for Economic Growth and Development in Nigerian. (A Case Study of Nige

PROPOSAL This project study the empirical investigation of the relationship between the Agricultural sector and the industrial sector as a strategy for economic Growth and development in Nigeria. The major objective and aims of this project work is to look at the effect of agricultural sector and the industrial sector in Nigeria. The data used in this project are mainly from primary survey data (by the use of questionnaire), personal interview with the respondents and secondary survey data. ...

The Effectiveness of Tax Administration in Nigeria (A Case Study of the Federal Boards of Inland Revenue Ilorin, Kwara State)

ABSTRACT The project title: effectiveness of tax administration in Nigeria  is meant to explain  in details the administration  and management of tax in Nigeria  fails means to enlighten and farouse consciousness on the students who intend going  into the profession on the challenges besetting effective administration   of tax in Nigeria  and practical way by which it can be combated. Chapter one  deals with the introduction  , statement  of the problem , scope and justification ...

Customer Value Management and End User Satisfaction in Government Aided Primary Schools in Hoima District, Uganda.

ABSTRACT  Customer value management contributes to economic development and all companies and organizations should aim at maximizing end- user satisfaction which is an explicit and measured business goal. Dissatisfaction reduces on the levels of output and the line Ministry may overtime fail to achieve its strategic, operational and tactical objectives. The aim of the study was to establish the challenges met in attempt to meet customer satisfaction, the causes of dissatisfaction and on the ...

Risk Management and Profitability of Commercial Banks: A Case Study of Salam Bank in Mogadishu, Somalia.

ABSTRACT  The study sought to assess the effect of risk management on profitability of commercial banks in Mogadishu-Somalia. It was guided by three specific objectives, that included i) determining the effect of risk identification on profitability of commercial banks in Mogadishu Somalia; ii) examining the effect of risk assessment on profitability of commercial banks in Mogadishu Somalia and (iii) to establish the effect of risk monitoring and control on profitability of commercial banks ...


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