ABSTRACT
This study was undertaken as a result of what appears to be the attitude of some typist and stenographers towards acting as personal secretaries in Amabra State civil service.
This occupational schedule for personal secretaries†in Anambra state civil service.
It is accepted that some civil service in Anambra state employ some glorified typist who are not qualified for the job of personal secretaries to perform their duties.
How ever, it is the purpose of this study to investigation the actual duties performed by these personal secretaries and what actually hinders their duties and how effective and efficient they are in carrying out their duties.
The population for the study was made up of thirty personal secretaries. At raw ma job which effects their productivity. Among these problem are constant breakdown of office machine and inadequate qualified secretaries. Based on the finding it was recommended that the chief executive chairman should give immediate attention to the chairman that need repairing the chairmen should make sure that secretaries get adequate material their job in order to enhance their secretarial job productivity.
The researcher also recommend that in service training should be granted to the personal secretaries order to increase their productivity course and the use of new office machine eg computer electric typewriters word processing machine.
TABLE OF CONTENTS
Title page
Approval page
Dedication
Acknowledgement
CHAPTER ONE
INDTRODUCTION
BACKGROUND OF THE STUDY
STATEMENT OF PROBLEM
PURPOSE OF THE STUDY
RESEARCH QUESTION
SIGNIFICANCE OF THE STUDY
DELIMITION OF STUDY
CHAPTER TWO
REVIEW OF RELATED LITERATURE
THE SECRETARIAL PROFESSION ETHNICS
DUTIES OF SECRETARY
QUALITIES OF PERSONAL SECRETARY
QUALIFICATION
FORMAL TRAINING OF SECRETARIES
OCCUPATIONAL PERFORMANCE
SUMMARY
CHAPTER THREE
RESEARCH METHODOLOGY
RESEARCH DESIGN
POPULATION
SAMPLE AND SAMPLING TECHNIQUE
METHOD OF DATA COLLECTING
INSTRUMENT FOR DATA COLLECTED
METHOD OF DATA ANALYSIS
VALIDATION OF RESEARCH INSTRUMENT
AREA OF STUDY
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
Data prevention and Analysis
CHAPTER FIVE
DISCUSSION IMPLICATION: RECOMMENDATION
FINDINGS
CONCLUSIONS
RECOMMENDATION
SUGGESTED TOPICS FOR FURTHER RESEARCH
LIMITATION OF THE STUDY
APPENDIX A
BIBLIOGRAPHY
QUESTIONNAIRE
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