Research Papers/Topics in Secretarial Studies & Administration

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THE EFFECTS OF MODERN INFORMATION TECHNOLOGY ON YESTERDAY’S SECRETARIES (A STUDY OF SELECTED PUBLIC AND PRIVATE ORGANIZATIONS IN ENUGU METROPOLIS)

ABSTRACTThis research has been carried out to discover the impact of modern information technology (IT) on the job of the effect of modern information technology on yesterday’s secretary focus on public and private metropolis, Enugu.The theoretical frame work for this study was based on the use of related literature. Both questionnaire, interview, lecturer notes, textbooks, dictionary and past project were used in data collection and the researcher make use of all the categories of sec...

THE PROBLEMS OF INEFFECTIVE COMMUNICATION IN AN ORGANIZATION (A CASE STUDY OF VETCO GRAY NIGERIA LIMITED, PORT-HARCOURT)

ABSTRACTThe research work was based on the problems of ineffective communication in business organization, a case study of Vetco Gray Nigeria Limited, Port-Harcourt. The purpose of the research was to find out the problems caused by ineffective communication and the strategies, which could be used to enhance effective communication in business organization.In source for data for this study, relevant questionnaires were produce and distributed to both Senior and Junior staff in the organizatio...

MANAGEMENT/LABOUR RELATIONS AND ITS EFFECTS ON PRODUCTIVITY A CASE STUDY OF NITEL PLC, ENUGU

ABSTRACTThe choice of this topic study: Management/labour Relations and Its Effects on Productivity come up owing to the researcher’s desire to find out the effects relationship of mismanagement labour has on productivity in firms  especially its concerns NITEL Plc, Enugu.In order to find out this, questionnaire and personal interviews were used, such factors which should not be neglected like proper communications, the need for motivations allowing workers to participate in decis...

THE EFFECTS OF HUMAN RESOURCES TRAINING AND DEVELOPMENT ON WORKERS PRODUCTIVITY (A CASE STUDY OF UNION BANK OF NIGERIA PLC, ENUGU MAIN BRANCH)

ABSTRACTOne of the major ways, organizations invest in their work force for greater returns today and even in employees.  Training is like sharpening of an existing skill in order to reflect the trends in technology and other social cultural environment of an organization.  Productivity is the goal of today competitive business.  The major objective of training and development is to increase the efficiency of the employees with the resulting increase in corporate productivity. ...

THE EFFECT OF MANAGERS LEADERSHIP STYLE ON THE SECRETARIES PRODUCTVITY IN ANAMMCO

ABSTRACTThis research study was undertaken to investigate “The effects of the managers leadership style on the secretaries productivity in ANAMMCO.The population consist of all secretaries with ordinary National Diploma (OND) and Higher National Diploma (HND) certificates. The sample consist of 38 secretaries in ANAMMCO and out of which the researcher was able to collect responses from 30 secretaries for analysis. The questionnaire was the instrument used for data collection. The data w...

IMPACT OF EMPLOYEE WELFARE SERVICES IN EMENITE CO. LTD EMENE ENUGU

ABSTRACTThis research is aimed at examining the impact of Employee welfare services in business organization n Nigeria.  It is organized in five chapters.Chapter one deals with the introduction which presents the background of the study where the topic under study was introduced, statement of the problem under study was given.  Objective of the study research quotations, significance of the study, delimitations and definition of terms were dealt with.In chapter two, a review of rela...

THE IMPACT OF HUMAN RELATIONS ON THE JOB PERFORMANCE OF SECRETRAIES IN FINANCIAL INSTITUTIONS (A CASE STUDY OF ENUGU URBAN)

ABSTRACTA lot of us after graduating from our schools of higher learning are still ignorant about what it takes to work with people in an organization nor so they posses any knowledge of psychology.Most of the executives, especially the secretaries we are focusing our attention on, can recite a set of rules when asked how to handle a specific situation, but are at a loss when human relations function are relegated to the background, the effect on an organization will be counter productive esp...

CHALLENGES OF SECRETARIES IN MODEL FINANCIAL HOUSES (A CASE STUDY OF FIRST BANK NIGERIA PLC, ENUGU MAIN BRANCH)

ABSTRACTThis study investigated the challenges of secretaries in model financial houses.The theoretical frame work for this study was provided by the review of related literature.Research questions were designed and questionnaires prepared to enable the researcher collect enough data as regards the study.Information were sought through secondary sources such as textbooks, journals, lecture notes etc. were used in data collection and the researcher made use of all the secretaries as the popula...

A SURVEY OF THE PROBLEMS OF SOME PRIVATE BUSINESS SCHOOLS IN ENUGU URBAN A CASE STUDY OF MODERN IDEAL COLLEGE ABAKPA NIKE ENUGU, AND IMMACULATE COMMERCIAL SCHOOL AT OCHI STREET, ACHARA LAY-O

ABSTRACT Despite all the problems that militate against commercial schools, a lot of people still enroll in the private business institute. It was also found out that private business schools set their aims and objectives complementing the aims of secondary schools and it was noted that commercial schools offers in their curriculum some major commercial subjects and some other non-commercial subject. The private commercial school in Enugu Urban has contributed tremendously in the pr...

THE EFFECT OFFICE ENVIRONMENT ON THE MORAL AND PRODUCTIVITY OF SECRETARIES IN BUSINESS ORGANIZATIONS IN ENUGU NORTH LOCAL GOVERNMENT AREA ENUGU STATE (A CASE STUDY OF PZ COMPANY PLC AND N

ABSTRACT A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular. Efficient performance is contingent upon the prope...

SECRETARY AS THE IMAGE – MAKER OF A BUSINESS ORGANIZATION (A CASE STUDY OF NIGERIAN BREWERIES PLC ONITSHA AND OUR LADY’S INDUSTRIES NKPOR-AGU ANAMBRA STATE

ABSTRACT This study investigated the role of the secretary in the image making of a business organization with particular reference to Nigeria Breweries Plc Onitsha and our Lady’s Industries Nkpor-Agu Anambra State. In pursuance of this objective, the researcher presented and administered questionnaires to the secretaries of the above named organizations.The theoretical frame work of the study was provided by review of related and relevant literature. Both questionnaires and libra...

COMPETENCY REQUIRED OF SECRETARIES IN SELECTED BUSINESS ESTABLISHMENT (A CASE STUDY OF FIRST BANK OF NIGERIA PLC OKPARA AVENUE, ENUGU)

ABSTRACTThis research is aimed at identifying competencies required by secretaries in First Bank Nigeria Plc., Enugu.  In carrying out the study, questionnaires were developed and administered on secretaries and their bosses in First Bank Nigeria Plc., Enugu.  After the analysis of the data, the following were found, competency required of secretaries include sound judgment, tactfulness, resourcefulness, good communication still and organizing ability.The study also found out that m...

THE STRATEGIES FOR IMPROVING THE FUNCTIONALITIES OF IN-SERVICE TRAINING OF SECRETARIES IN MODERN BUSINESS ORGANIZATION IN ENUGU STATE

ABSTRACTThe importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill.The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new technological trends is self evialent In addition the motivation of employees who have just been used or promoted is likely high. Though training may...

THE EFFECTS OF MODERN COMMUNICATION EQUIPMENT ON THE SECRETARIAL PERFORMANCE (A CASE STUDY OF NB PLC-ENUGU)

ABSTRACTThe core objective of this study is to identify the effect of modern communication equipment on secretarial performances in some manufacturing firms especially NB Plc-Enugu.  This study comprises of fire chapter and  each chapter is elaborate and explicit on the subject matter.  However, nine research  questions were formulated in the study and the researcher made use of percentages to analyse the data collected.The data for this study was gathered through the use ...

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