Research Papers/Topics in Secretarial Studies & Administration

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AN ANALYSIS OF THE OCCUPATIONAL SCHEDULES FOR SECRETARIES IN THE ANAMBRA STATE CIVIL SERVANT

ABSTRACTThis study was undertaken as a result of what appears to be the attitude of some typist and stenographers towards acting as personal secretaries in Amabra State civil service. This occupational schedule for personal secretaries” in Anambra state civil service. It is accepted that some civil service in Anambra state employ some glorified typist who are not qualified for the job of personal secretaries to perform their duties. How ever, it is the purpose of this stu...

AN INVESTIGATION INTO THE IMPORTANCE OF ETHICS AND SOCIAL RESPONSIBILITIES OF A BUSINESS ORGANISATION (A CASE STUDY OF NICON INSURANCE CORPORATION ENUGU)

ABSTRACTThis study found out the importance of Ethics and social responsibility in a business organization, to be precise the NICON Insurance co-operation Enugu state.To make this study successful, questionnaire, interview questions and review of related literature were employed as research tools.  Data collected were analyzed, using frequency and percentage method after displaying some on table.The research highlighted the importance of ethics and social responsibility in one organizati...

SECRETARY AS THE IMAGE – MAKER OF A BUSINESS ORGANIZATION (A CASE STUDY OF NIGERIAN BREWERIES PLC ONITSHA AND OUR LADY’S INDUSTRIES NKPOR-AGU ANAMBRA STATE

ABSTRACT This study investigated the role of the secretary in the image making of a business organization with particular reference to Nigeria Breweries Plc Onitsha and our Lady’s Industries Nkpor-Agu Anambra State. In pursuance of this objective, the researcher presented and administered questionnaires to the secretaries of the above named organizations.The theoretical frame work of the study was provided by review of related and relevant literature. Both questionnaires and libra...

THE EFFECT OF MANAGERS LEADERSHIP STYLE ON THE SECRETARIES PRODUCTVITY IN ANAMMCO

ABSTRACTThis research study was undertaken to investigate “The effects of the managers leadership style on the secretaries productivity in ANAMMCO.The population consist of all secretaries with ordinary National Diploma (OND) and Higher National Diploma (HND) certificates. The sample consist of 38 secretaries in ANAMMCO and out of which the researcher was able to collect responses from 30 secretaries for analysis. The questionnaire was the instrument used for data collection. The data w...

THE EFFECTS OF MODERN COMMUNICATION EQUIPMENT ON THE SECRETARIAL PERFORMANCE (A CASE STUDY OF NB PLC-ENUGU)

ABSTRACTThe core objective of this study is to identify the effect of modern communication equipment on secretarial performances in some manufacturing firms especially NB Plc-Enugu.  This study comprises of fire chapter and  each chapter is elaborate and explicit on the subject matter.  However, nine research  questions were formulated in the study and the researcher made use of percentages to analyse the data collected.The data for this study was gathered through the use ...

THE IMPACT OF HUMAN RELATIONS ON THE JOB PERFORMANCE OF SECRETRAIES IN FINANCIAL INSTITUTIONS (A CASE STUDY OF ENUGU URBAN)

ABSTRACTA lot of us after graduating from our schools of higher learning are still ignorant about what it takes to work with people in an organization nor so they posses any knowledge of psychology.Most of the executives, especially the secretaries we are focusing our attention on, can recite a set of rules when asked how to handle a specific situation, but are at a loss when human relations function are relegated to the background, the effect on an organization will be counter productive esp...

THE STRATEGIES FOR IMPROVING THE FUNCTIONALITIES OF IN-SERVICE TRAINING OF SECRETARIES IN MODERN BUSINESS ORGANIZATION IN ENUGU STATE

ABSTRACTThe importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill.The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new technological trends is self evialent In addition the motivation of employees who have just been used or promoted is likely high. Though training may...

STRATEGIES OF STAFF MOTIVATION FOR EFFECTIVE JOB PERFORMANCE (A CASE STUDY OF EMENITE LTD, ENUGU)

ABSTRACTThe field of motivation is a very wide one.  However, the researchers set out to see how motivation works in a management set using EMENITE LTD as a case study.  The concentration is also on the secretary in order to reduce generalization and focus on a specific management personnel.  A general introduction of chapter is presented to relate management to motivation as well as the secretary to management.A literature review is also given to see the direction others relat...

THE EFFECT OF JOB DESIGN ON SECRETARIAL PERFOPRMANCE

ABSTRACTJob design as suggested by Taylor is one of the most important components of scientific management. In its basic format, it assures that jobs should be simplified standardized and specialized for each components of the required work. In general organizations operations aisled this basic job design format by breaking each job down into very small but workable units standardizing the necessary procedures for performing the units, and teaching and motivating workers to perform their job ...

A COMPREHENSIVE REVIEW OF HE FACTORS THAT IMPROVE THE ADVANCEMENT OF SECRETARIES IN BUSINESS ORGANIZATIONS (A CASE STUDY OF SOME SELECTED BUSINESS ORGANIZATIONS IN ENUGU URBAN)

ABSTRACT It has been observed that the secretarial profession is becoming less popular in recent times. Various schools of thought have trend to offer explanations to this ugly trend. Some attributed it to the nature of this profession, others through that it has to do with the executive who is always bossing the secretary. This course work is therefore aimed at finding out the factors responsible for the advancement of secretaries in business organizations. The researcher made...

A STUDY OF THE IMPLICATIONS OF OFFICE TECHNOLOGIES IN SECRETARIAL EDUCATION CURRICULUM IN NIGERIA POLYTECHNICS (A CASE STUDY OF THE INSTITUTE OF MANAGEMENT AND TECHNOLOGY ENUGU)

ABSTRACT This study was carried out to discover the possible implications posed by the office Technologies in Secretarial Education Curriculum in Nigeria Polytechnics. This study was conducted making use of institute of management and technology (I.M.T) Enugu. The instruments used for data collection were questionnaires and documents, while a total of four research questions were also used. The data collected from the respondents was analyzed using percentage method and they we...

COMPETENCY REQUIRED OF SECRETARIES IN SELECTED BUSINESS ESTABLISHMENT (A CASE STUDY OF FIRST BANK OF NIGERIA PLC OKPARA AVENUE, ENUGU)

ABSTRACTThis research is aimed at identifying competencies required by secretaries in First Bank Nigeria Plc., Enugu.  In carrying out the study, questionnaires were developed and administered on secretaries and their bosses in First Bank Nigeria Plc., Enugu.  After the analysis of the data, the following were found, competency required of secretaries include sound judgment, tactfulness, resourcefulness, good communication still and organizing ability.The study also found out that m...

MANAGEMENT/LABOUR RELATIONS AND ITS EFFECTS ON PRODUCTIVITY A CASE STUDY OF NITEL PLC, ENUGU

ABSTRACTThe choice of this topic study: Management/labour Relations and Its Effects on Productivity come up owing to the researcher’s desire to find out the effects relationship of mismanagement labour has on productivity in firms  especially its concerns NITEL Plc, Enugu.In order to find out this, questionnaire and personal interviews were used, such factors which should not be neglected like proper communications, the need for motivations allowing workers to participate in decis...

THE EFFECT OFFICE ENVIRONMENT ON THE MORAL AND PRODUCTIVITY OF SECRETARIES IN BUSINESS ORGANIZATIONS IN ENUGU NORTH LOCAL GOVERNMENT AREA ENUGU STATE (A CASE STUDY OF PZ COMPANY PLC AND N

ABSTRACT A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular. Efficient performance is contingent upon the prope...


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