Abstract
This section highlights the background, statement of the problem, purpose, objectives of the study, resear.ch questions, scope, significance, limitation of the ste~dy and the conceptuAl framework. 1.1 Back ground to the study. The Banking sector in Uganda has experienced a rapid transformation. Just about a decade back, this sector was limited to the nationalized and co-operative banks. Then came the multi-national banks, but these were confined to serving an elite few. "Banks are increasingly facing sliding margins and fierce competition. Its imperative to increase volumes and reduce operational costs"- K. P. Pandmakumac, (2010). One could regard the past as the 'medieval ages' in the banking industry, wherein every branch of the same bank acted as an independent information silo, and multi-channel banking (ATMs, Net banking, tele-banking, etc) was almost non-existent. Banks are looking at newer ways to make a customer's banking experience more convenient, efficient, and effective. They are using new technology tools and techniques to identify customer needs and are offering tailor-made products to match them. Centralized operations and process automation using core banking applications and IT-based networks improve efficiency and productivity levels tremendously. Core banking applications help a bank to shift from 'branch banking' to 'bank banking.'
CHRISTINE, A (2021). An Assessment of a New Technology on the Productivity of a Business Organization in Uganda. The Case Study of Stanbic Bank Gulu Branch. Afribary. Retrieved from https://afribary.com/works/an-assessment-of-a-new-technology-on-the-productivity-of-a-business-organization-in-uganda-the-case-study-of-stanbic-bank-gulu-branch
CHRISTINE, ACHAN "An Assessment of a New Technology on the Productivity of a Business Organization in Uganda. The Case Study of Stanbic Bank Gulu Branch" Afribary. Afribary, 12 Jun. 2021, https://afribary.com/works/an-assessment-of-a-new-technology-on-the-productivity-of-a-business-organization-in-uganda-the-case-study-of-stanbic-bank-gulu-branch. Accessed 26 Apr. 2024.
CHRISTINE, ACHAN . "An Assessment of a New Technology on the Productivity of a Business Organization in Uganda. The Case Study of Stanbic Bank Gulu Branch". Afribary, Afribary, 12 Jun. 2021. Web. 26 Apr. 2024. < https://afribary.com/works/an-assessment-of-a-new-technology-on-the-productivity-of-a-business-organization-in-uganda-the-case-study-of-stanbic-bank-gulu-branch >.
CHRISTINE, ACHAN . "An Assessment of a New Technology on the Productivity of a Business Organization in Uganda. The Case Study of Stanbic Bank Gulu Branch" Afribary (2021). Accessed April 26, 2024. https://afribary.com/works/an-assessment-of-a-new-technology-on-the-productivity-of-a-business-organization-in-uganda-the-case-study-of-stanbic-bank-gulu-branch