ASSESSING EMPLOYEES’ ATTITUDES TOWARDS WORK AND JOB PERFORMANCE, A CASE OF KOFORIDUA TECHNICAL UNIVERSITY.

ABSTRACT

The study was to assess employees’ attitudes towards work and the effects these attitudes have on their job performance.

The study employed the quantitative approach using forty- eight (48) respondents from Koforidua Technical University made up of male and female administrative staff both of the senior and junior level forming the target group for the study. Questionnaires administered to these sampled group examined employee attitudes on three phases namely, employee attitudes towards work, causes of employee attitudes and relationship between employee attitudes and employee job performances.

Findings from the data collected showed that employees in KTU are aware of the impact of their attitudes whether positive or negative on their job performance. Further, the study revealed these factors which included promotions that are not fairly done, not involving employees in the affairs of KTU, not providing good working conditions as well as the needed working materials, personality traits, lack of training opportunities and low monetary benefits cause them to show such negative attitudes towards work. Findings from the study also revealed that employees of KTU are aware of the impact of their attitudes whether positive or negative on their job performances. They are also aware that their work attitudes can lead to an increase or a decrease in productivity in KTU.